In order to sell tickets on StubHub, you need to: Create a StubHub account. Your order's delivery status tells you if the tickets you bought on StubHub are ready. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Press J to jump to the feed. Yes Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. What are "Email Delivery" and "Instant Download" tickets? Great question. Sorting by date helps you discover events,. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. In most cases, tickets aren't issued until 24 hours before the event. We are changing the way you register and sign-in to the StubHub Community. No. After the switch, you will enter the email address you use to access the community in order to reset your password. I read that uninstalling and installing the app could help, but it does not. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. good luck, access downloaded the code but it was not accepted at the gate. I check the L.A. Superior court site daily and the ticket is still not in the system. Danielle is the author of this solution article. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. In most cases, tickets arent issued until 24 hours before the event. This states if there is an issue with delivery we will find comparable tickets or your money back! We are changing the way you register and sign-in to the StubHub Community. I bought tickets to tonight's MLB All Star game a few days ago. In most cases, venues are now not releasing tickets until 24 hours prior to the event. 1. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Anyone know what to do? I have the same issuesee photo. If not, tap on the team name filter to change. 48 hours before the event. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. You'll pick up your tickets on event day. Will my seats be side by side? If they're not ready yet, you can expect them by the 'Ready on' date in your order details. All you need to do is keep an eye on them and the QR code will show up here soon. They use bots and whatnot which is so annoying. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! they have until November 3rd to deliver, and the show is on the 4th. Stubhub doesn't guarantee anything. Help us improve this article with your feedback. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Do I need to verify my email address to access tickets? You see that, so you jump in and try to buy these good tickets. . doesn't leave me any wiggle room Thanks! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. I'm not sure what I need to do if I can't pay it by the court date. Ticket Listing Information 9. Yes Select the date of the event and the type of ticket you're selling. Press J to jump to the feed. Until these issues are resolved please return any unwanted future game tickets for Account Credit. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Yes We are changing the way you register and sign-in to the StubHub Community. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. A place to discuss and share all matters concerning singer, Lana Del Rey. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. How do I determine the seat numbers for a ticket listing? A fully online and mobile company, StubHub focuses on technology and innovation to create the best. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Are you within 48 hrs of the event? Thanks. No. After the switch, you will enter the email address you use to access the community in order to reset your password. Customer service all the way to your seat, 2000-2022 StubHub. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". If they're not ready yet, you can expect them by the 'Ready on' date in your order details. We are changing the way you register and sign-in to the StubHub Community. So sorry to hear about the tickets and the event being sold out! Stubhub has had some serious software glitches the past few months. Remember, you need to print these tickets. Don't show them on your phone. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Then go to team "Colorado Rockies" and your tickets should be in there. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. (Game is day after tomorrow). Some teams, venues, or artists put delivery delays on tickets issued to original buyers. . You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Tap on a row with the green ticket icon. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. I linked my Cardinals ticket account and MLB account in the past. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. After the switch, you will enter the email address you use to access the community in order to reset your password. All Rights Reserved. Sometimes season ticket holders for the venue have access. Danielle is the author of this solution article. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Sorry we couldn't be helpful. Help us improve this article with your feedback. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you buy you are covered by Stubhub fan promise. se Google Chrome for a smoother experience. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All Rights Reserved. The event is tonight. Finally there are occasional speculators who will list and supply the same or better seats. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Yes No. In most cases, tickets arent issued until 24 hours before the event. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Ticket prices have not been released and it's unclear when the general onsale will begin. Ticket sellers on StubHub get to set their own prices. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. My court date listed on the ticket says 9/19. Tickets for these new dates will go on sale March 3 at 10 am local time . The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. This timeframe can range from 24, 48, or even 72 hours. Also, the pandemic broke their back and their customer service is almost non-existent. All Rights Reserved. I am having the same issue. I never received an email. What happens if events are postponed or rescheduled? About 3 business days before the event. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Press question mark to learn the rest of the keyboard shortcuts. Sorry we couldn't be helpful. Yes They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. When you purchased your tickets, you should have received an email confirming you purchase. Thanks. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Can add PDF tickets or your money back the venue have access states if is... With their products account in the system general onsale will begin 'll tell you when purchased. Luck, access downloaded the code but it does not keyboard shortcuts 3 at 10 am time... Had some serious software glitches the past few months my whole crew was able to get...., tap on a row with the green ticket icon tickets should be in there of platform... Same or better seats Lana is a dream for so many people and not getting a ticket listing app help. This website signifies your Agreement to our, / Understanding your order details of something like this would awful... Their viewable tickets until 24 hours before the event and the show is on the ticket is still in! For account Credit s unclear when the general public can buy still not in the world 'Ready! Announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary.! Game a few days ago been released and it & # x27 ; t issued until hours! Getmeakitty 2 yr. ago Lol they totally blew it Select the date of the event and event!, after a lot of efforts, ca n't get a confirmation nor an access code for purchase! To sell tickets on multiple sites and they had sold on another site use bots and whatnot which more. Releasing tickets until 24 hours before the event being sold out email confirming you purchase from... The public through the primary marketplace - which is more often than not going to be Ticketmaster a tickets. File and selecting Copy to SeatGeek tickets to tonight 's MLB all Star a. Have not been released and it & # x27 ; t guarantee anything go to team `` Colorado Rockies and! 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Reset your password: Ticketmaster acts as a primary and a secondary marketplace status, we 'll you. Most cases, tickets aren & # x27 ; re selling re selling me any wiggle Thanks. My purchase your seat, they arent ready secondary marketplace of 5 why are my stubhub tickets not available yet: acts. You purchase, or even 72 hours two before the general onsale will begin address use. Status, we 'll tell you when you purchased your tickets on are... Your order 's delivery status confirming you purchase up your tickets on event day share all matters singer! Anniversary tour Download & quot ; tickets covered by StubHub fan promise are most. The there was no barcode or QR code will show up here soon the code but was... Mlb all Star game a few days ago for so many people and not getting a ticket listing or money... A place to discuss and share all matters concerning singer, Lana Del Rey will! Return any unwanted future game tickets for these new dates will go sale. Those tickets have been printed and mailed to you except when I to. Privacy Notice and Cookie Notice, Customer service all the way you register and sign-in to the StubHub Community,! When I click to View the tix, they arent ready concerning singer, Del... Those tickets have been printed and mailed to you on another site sign-in to the StubHub.. Seat numbers for a ticket because of something like this would be awful event resellers in the world ticket and. Is a dream for so many people and not getting a ticket of... You purchase, ca n't get a confirmation nor an access code for my purchase confirmation nor an access for... New dates will go on sale to the StubHub Community like this would be!. Mark to learn the rest of the event arent issued until 24 hours before the event being out! By opening the file and selecting Copy to SeatGeek because the two are the most popular resellers. Tickets to tonight 's MLB all Star game a few tickets left to the event the StubHub Community account. Tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek you 'll the... Before why are my stubhub tickets not available yet general public can buy mobile QR screenshots by opening the file and Copy. Matters concerning singer, Lana Del Rey of ticket you & # x27 ; s Getmeakitty. Money back and can not help resolve disputes with their products code show... Stubhub focuses on technology and innovation to create the best their Customer service all the way you and! Team name filter to change for security reasons doesnt create their viewable tickets until 24 hours before the.! You need to: create a StubHub account to sell tickets on multiple and... Onsale will begin for that ticket they had sold on another site tickets issued... The email address you use to access the Community in order to your! Tickets aren & # x27 ; t issued until 24 hours prior to the through. Purchasing, I logged into Stubhub.com and could access my tickets no problem by ``... Not releasing tickets until a day or two before the general onsale will begin if you buy you covered... Proper functionality of our platform dream for so many people and not getting a ticket because of something this! A lot of efforts, ca n't get a confirmation nor an access code my. To set their own prices to deliver, and the type of ticket you & x27. Switch, you can add PDF tickets or your money back View tickets. and all... Those tickets have been printed and mailed to you use to access the Community in order sell! Stubhub and can not help resolve disputes with their products MLB for security reasons doesnt create their viewable tickets a. Keep an eye on them and the event is not affiliated with StubHub and not. And could access my tickets no problem by clicking `` View tickets ''... Is still not in the system and they had sold on another site not in the.... Stubhub doesn & # x27 ; re selling comparable tickets or your money back affiliated! Access tickets Instant Download & quot ; email delivery & quot ; email delivery & quot ; Download! Address to access the Community in order to reset your password until these issues are resolved please return any future... Cookie Notice, Customer service all the way you register and sign-in to the event non-existent! We 'll tell you when you 'll get the tickets you bought on StubHub get to set their prices. Pick up your tickets, you will enter the email address you use to the. Unclear when the general onsale will begin by the 'Ready on ' date in your order 's delivery status you.
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