virgin media uk call centre timesvirgin media uk call centre times

In the first 12 months of all calls being answered onshore, they answered 34 million calls. We can't help with existing customer queries, such as engineer visits or re-contracting, but if you'd like to talk about what you can get, and how to achieve the best price, then we're ready to assist. If you do not get the response you hoped for from Virgin Media, or if your complaint hasnt been dealt with after eight weeks, you can take your complaint to the ADR (Alternative Dispute Resolution) scheme. Due to my Dad being a psycho he can only deal with English call centres I am afraid. We were told by an engineer who installed our Tivo box last year that the best way to get through to a UK call centre was to ring between 2 & 4 in the afternoon. The Virgin Media mobile customer number to text is 07533 016 422 and the operating hours is 7am 11pm Monday to Friday and during the weekends its 8am 8pm Saturday to Sunday. #2. There is no way to determine which call centre your call will go too. 0345 600 0789serves as a general enquiry line for Virgin Media Mobile so if you're thinking about switching over from your current provider and would like to see whatdeals are available or are experiencing problems with the network then this is the number to call. Plusnet are true to their Yorkshire roots with their customer contact centres based in Leeds and Sheffield. If youd like any more help or advice, you can talk to your local Citizens Advice Bureau (CAB) for free. Well aim to reply and resolve your issue within 7 days of receiving your complaint. BT employ over 11,000 customer service advisors in the UK. 0300 1239123 I don't know what to do! By continuing, you agree to our cookies policy. Average salary for Virgin Media Call Centre in Stevenage, England: [salary]. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Other firms included in this report (if any): None 0800 052 0422 is Virgin Media's freephone number which you're able to call from either a mobile or a landline completely free of charge and still be put through to the main customer service line. Welcome to the forums & thank you for taking the time to post. Get insider tips and the latest offers in our newsletter. We recommend checking out our help pages first before getting in touch. Please know our friendly Customer Service Team are available Monday-Friday (8.30-8pm) Saturday-Sunday (9am-5pm): EMAIL - Click on the HELP icon at the bottom right hand side of the screen and if no-one is available on live chat, then you'll be able to complete our contact form where one of our advisors will get back to you as soon as we can. 4 hours ago. 13. Again, they are not explicit about the location of their customer service team on their website, however their social media posts highlight their UK-based staff as an element of their service. Registered office: 78 York Street, London, W1H 1DP. However, if you want to write to the Virgin customer service team by post send your post to Virgin Media, Sunderland, SR43 4AA. Its public, and you may get a quick response, so if you think it might help, ping Virgin a message @VirginMedia. At the end of the call which was nearly an hour I thanked her for her help but suggested she tried to speak a little slower which may help. I get "marketing calls" from Indian call centres sometimes and they get VERY aggressive when I tell them I am with TPS and they have no right to call me. Welcome to help centre. If they are busy then you may have a wait to get put through, but the Virgin Media Live Chat makes things clear and you'll know what's going on every step of the way. complaint.info@financial-ombudsman.org.uk, www.financial-ombudsman.org.uk/consumer/complaints, Im having trouble connecting my devices to WiFi, My Virgin Media TV service is not working, Im having issues making and receiving calls, Im having problems with my mobile data allowance, I want to cancel my Virgin Mobile contract, I have an issue with roaming or its costs, Im having problems with my Virgin Mobile phone, A password error keeps showing on my account. Matt has been working with Broadband Genie since 2009. The assistant will try very hard to handle the issue for you, but if you maintain that your query has not been satisfied then you'll eventually get put through to a human assistant. Sky (0333 7591 018) says it tends to be quietest between 8am and 9am; 3pm and 5pm; and 7pm to 8pm. Its expertise is already valued by thousands of users, who trust Roams comparisons in different sectors to hire the best option. On Wednesday I started down the what's app route to cancel my contract which is out of contract next week. You can contact us by phone, online or by mail. So, it is important that the Virgin Media customers find it easy to be able to contact the Virgin Media customer service team. There are a few ways you can check for network problems. Before you make the call, you should definitely check on the state of your current contract. never by referral revenue. We are not associated with Virgin Media. Virgin Media 500 Brook Drive, Greenpark Reading, Berkshire RG2 6UU, GB Get directions 161 Hammersmith Road London, England W6 8BS, GB Get directions Concord Business Park Manchester, England M22. Post: Ombudsman Services: Communications, P.O. If you need extra support contacting us please visit our Accessibility hub. We've asked you to rate your provider . If you need to contact Virgin Media directly about a general querythen themain customer service line is0345 454 1111. Vodafone For Virgin Media customers who have issues with Virgin Media Broadband, TV and Phone customers can dial 150 from your mobile, and if you are using another phone then dial 0345 454 1111. i kept explaining to the call center worker i need customer servises because i need now to register as Vunerable customer as i receive basic . Complaining on social media can be effective. Virgin Media. Huge network of servers in the UK and worldwide. Choose Ltd is a limited company registered in England and Wales. Sign up to receive unmissable offers and the latest news on TV, broadband, energy, phones and more. To receive technical support for the different Virgin Media services you should contact the main customer service line on0345 454 1111. The Virgin Media mobile customer number to text is 07533 016 422 and the operating hours is 7am - 11pm Monday to Friday and during the weekends its 8am - 8pm Saturday to Sunday. I gave her it and she tried various things until voila! SSE aren't a large enough broadband provider to be included in Ofcom's quarterly complaint figures, so we don't have any independent data on their customer service performance. It's worth noting TalkTalk aren't the only company with offshore call centres to have experienced attempted customer frauds, with BT also having issues with overseas callers claiming to be part of their team at the time we published the above article in 2017. I spoke to a lovely girl last week but had great trouble understanding her. Trials . It is perhaps the most frustrating form of call centre torture yet invented. . Ring Virgin Media's main customer service line on0345 454 1111if you've got any questions about or problems with your Virgin Media home phone service. What is the Virgin Media Customer Service contact number? Includes a 30-day money-back guarantee so you can try it risk-free. ). Contacting the Virgin Media customer service team through the Live Chat and through the Virgin mobile account is a very modern way of making a complaint. Part Time Customer Service Advisor Job Openings Brakes Remote. The Virgin Media community has over half a million members It's packed with tips, hints and helpful answers about our products and services. The service is available from 8am to 10pm seven days a week. Virgin Media Live Chat is available every day of the week, between 8am and 10pm UK time. If its out of hours you can instead send a message for customer services to respond to later. The Contact Company is the largest privately-owned contact centre in the UK. been down since 12.30 on Tuesday 7th june every day I get a promise of the engineer working on the fault but when that time is near a new time for . 7. Common customer complaints about offshore staff tend to relate to communication barriers or call scripts. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . Supportive Management great perks and incentives. We use cookies on this website. on About. Virgin Media's customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. You can read more about how we manage complaints in our Customer Complaints Code of Practice. Fast enough for HD streaming. Copyright 2023 Digital TV. Cant find the information you need? If youre a customer of both Virgin Media and O2 with Volt benefits and are unhappy with O2 services, youll need to visit the O2 Complaints page on the O2 site. Virgin Media promises to acknowledge your complaint within 48 hours of receipt and aims to resolve any issues within 28 days. As long as you speak clearly and politely then they are fine. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. But if you cant see anything wrong, then you should get in touch with customer support for further assistance. If you're a Virgin Media customer who wants to make a complaint the best way is to use the Virgin Media chat which will get you quick online response to your complaint. If broadband is shown as down, we can assure you our engineers are working to fix it as quickly as possible. Choose Ltd is a credit broker and not a lender, and does not charge any fees in relation to Credit Broking activities. They could pay us with a months free service for so many calls. Want to know if a provider is right for you? Find out how below. If you're interested in talking about getting Virgin Media then get in touch with one of our experts on 0330 165 6723. I can honestly say that it's been a great company to work for and I have learnt so much about myself. Which broadband deals are available in your area? Complaints Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. That means the distinction between providers who have UK contact staff and those that don't isn't a huge issue anymore. By clicking "OK", closing this banner, clicking a link or continuing to browse otherwise, you agree to the use of cookies. Box 730, Warrington, WA4 6WU, The Financial Ombudsman Service Exchange Tower However, it may be worthwhile contacting the CEO of Virgin Media by email. Average Virgin Media hourly pay ranges from approximately 9.62 per hour for Cleaner to 15.00 per hour for Groundworker. Check out our Help pages to see if we can provide you with a quick fix. Learn more, Have I helped? Shell Energy Broadband say they offer UK-based customer service via UK call centres and live chat providers, something they have reiterated in responses to customers on review sites. this morning i have tried 31 times to actually get through to a UK call centre on 6 of those calls [india] knew nothing at all about registering as vulnerable. Telecommunications service provider Virgin Media Virgin Media Reviews 74,723 Poor 2.0 VERIFIED COMPANY www.virginmedia.com Visit this website Filter Sort: Most relevant Anna Herbert 2 reviews GB 20 hours ago I would strongly advise you NOT to use I would strongly advise you NOT to use Virgin Media. My fibre installation has now been postponed 6-7 times, and each time the nice Indian contact centre assures me that the new date is the worst case scenario and that they'll escalate to see if they can bring the date forward - but never do, and then the reschedule 48 hours prior to the next schedule date! Since the age of 13 I have been into sales. After hours chatting with a very pushy agent I decided I would go ahead with keeping the broadband but cancel the rest. Then one gave me a different phone number to call and I ended up in the same place after going through security again! How do you Escalate??? There are two notable examples of this: Virgin Media and Vodafone. To contact the Virgin Media customer service team for the Virgin Media Broadband, Virgin Media TV and Virgin Media Phone customers you need to text 07533 051 809 for free and they operate between Monday to Friday 7am 11pm, Saturday to Sunday 8am 8pm. You can also make use of Down Detector, a third-party site that tracks network outages for multiple ISPs and other services. virgin media help for vulnerable customers. Credit: Frame Stock Footage/Shutterstock.com, acquired the Post Office's broadband customer base, best broadband providers for customer service, Community Fibre offer price relief to Virgin Media customers, BT full fibre broadband reaches 9.6 million, It allows advisers to deal with multiple queries at once, It frees up advisers to talk to other customers who may need help more. Virgin Media Check the official Virgin Media Twitter as widespread network issues may be flagged up there. I am sorry to hear that you have had some issues with getting your services sorted out. We believe all numbers to be accurate at the time of writing, and we regularly audit our content in order to improve accuracy. Virgin Media (0345 454 1111) says try first thing between 8am and 9.30am. That said, Now seem to prefer to route customers through the advice centre on their website or manage customer contact through live chat as part of their budget experience. Phone: 0330 440 1614 Calls cost 7p per minute plus your phone company's operating charge. We offer both online and offline comparison for TV and broadband, which means we have our own call centres and our own advisors, should you opt to phone. A number of queries can be addressed by the automated assistant, which will point you in the right direction if possible. Web: www.ombudsman-services.org Compare Virgin Media broadband deals with Telegraph Compare, The Telegraph values your comments but kindly requests all posts are on topic, constructive and respectful. We'll take you through the latest and best offers specifically for Virgin Media new customers, and we'll organise putting the deal through too. How to make a complaint to the Virgin Media customer service team. Anyone who'd like to buy Virgin Media broadband should call0330 165 6723where you'll be able to receive detailed information about the different packages along with pricing and deals which are currently running. Virgin Media is to disappear from the high street after deciding its network of more than 50 retail stores will stay shut once the coronavirus pandemic lockdown ends. Virgin Media Store Locations Barking Virgin Media, Pitch Outside Asda, Vicarage Field shopping Centre, Ripple road, Barking, IG11 8DQ Bedford 08005196803 Virgin Media, 5 Midland Road, Bedford, MK40 1PL Belfast 08005196804 Virgin Media, Unit 25 Castle Court Shopping Centre, Belfast, County Antrim, BT1 1DD Birmingham Perry Barr 08005196816 The approximate fees for calling certain types of UK telephone numbers are: Many ISPs have recognised that good value customer service can be as important as headline price when potential customers are shopping around - and offering completely free customer service calls from any UK phone line is one way of boosting customer service image. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. It's packed with tips, hints and helpful answers about our products and services. Remember, the majority of our customers find the help they need online without needing to get in touch. All Virgin Media broadband customers get access to Priority from O2. The cable and TV company,. . I don't care that the call centres are around the world, but not one of them understood what I wanted to do! The 95th Academy Award nominations have been announced! Youll find the best ways to contact us above. Origin Broadband say their customer support roles are all based in the UK. A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. As there's not actually a specific line to call if you'd like to downgrade any part of your Virgin Media package, you should contact the main customer service line on0345 454 1111and ask to be put through to a representative who can help. The Qantas call centre runs 24x7, while Virgin Australia's hours are 5am to 11pm daily: so set your alarm, get that morning cuppa and hit that call button. I excelled at the job and I was the best in my team but I felt . Run tests on your services and kit, check your area for network outages and arrange help or new kit if needed, while staying regularly updated. I've been with Virgin Media now for over 11 years. The provider has major customer call centres in Plymouth, Merthyr Tydfil, Greenock, Darlington, North Tyneside and Doxford. That's a good story and a reminder that good service should be praised but I'd be a little worried about any customer support person who asked for your password. Well then write to you again, letting you know that were closing your complaint. Is there a list somewhere? Amazing I thought! Nothing psycho about it. English correctly.. However, their pay TV complaints are consistently above the industry average. Firm name: Virgin Media Mobile Finance Limited Due to growth we are looking for a results driven Part Time Customer Support Advisor to join our busy contact centre team, working from home Be able to think quickly on your feet, enabling the best outcome for all customers Be able to work in a busy and fast paced environment Are you looking for a role that allows you to work from . We order our comparison tables by price or feature and They thought I wanted to cancel, to cancel the cancellation or move the engineer visit. We have researched each query extensively and tried to find the best possible phone number in every case. Here, we reveal who has won the 2023 Expert Reviews Best Broadband Awards across five different categories, as well as the Overall Award for best provider. I apologiesed several times for the time it was taking and was told she would stay with me until the matter was resolved. Remember, the majority of our customers find the help they need online without needing to get in touch. All lines are open from 8AM to midnight every day of the week and if you call out-of-hours you'll receive an automated message directing you to thehelp sectionof Virgin Media's website. Become a broadband expert with our help guides. If this is by telephone, please let us know the best number to reach you on. Sky won Gold for Best Customer Service in the Choose Broadband Awards 2022. Available in London only. Customer Contact Centres. I was told by the agent that essentially it wasn't their problem that they didn't respond to my message in time. Discover a wide selection of Virgin Media Broadband + Phone packages starting from 20 per month. | Festive favourites streaming this December, Black Friday has arrived | Our hottest TV & broadband picks this November. How long it takes to find a resolution depends on what your complaint was about and how you contacted us. It can be hard to get your complaint heard, and even harder to get it resolved. No complaints from me on any matter! Contact number of Virgin Mobile Customer Service with opening times and when to call the helpline to avoid peak times. Sunderland 17-02-2022 Simply return to the browser you sent the message in to check and respond. I went to confirm this (begrudgingly) and the chat had ended and I had to start all over again so I called up. He wants to upgrade to a TiVo (we are still paying the 5 v+ charge plus the box is having problems tonight with recordings so I think it may be breaking. As well as providing support in English, they offer broadband advice, in Spanish, French, German, Greek, Latvian, Hindi, Romanian, Italian and Portuguese. You might find a fix on our Help pages. I asked twice to speak to the team who called me today and was told I was being put through and each time had to go through security and each time ended up in another far flung call centre with someone else who didn't know understand what I wanted to do! We don't have much information on where SSE broadband's customer contact teams are based. The Virgin Media customer service phone number shown below is the single point of contact for all queries, including technical support and complaints. If we dont hear from you within 28 days of the contact date, well take this as confirmation that youre happy with the resolution. Their website says they have received 33 customer service awards over their 24 years in business, and they cite their performance in Ofcom's 2020 Comparing Service Quality report as an example of their stellar customer service. If youve got a quick question, you can use our Virgin Media messenger service. I started my journey off as a customer service advisor for the cable part of the business. There is no way to email, no response to tweets. Assistir Fulham X Leeds - Ao Vivo Grtis HD sem travar, sem anncios. I thought afterwards I could have helped her so much with her pronounciation if I spoke to her once a week on the phone, just general conversation. If you are a Virgin Media customer already then you can also dial 150 from your Virgin Media landline or Virgin Media mobile.. Virgin's existing call centres are in Birmingham, Manchester, Teesside and Sheffield. Our web chat team is available available Monday until Sunday, 8am until 10pm. Pros Good pay and bonus. If that is too long, then we advise going straight to social media to air your complaint. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. To use their live chat, visit the Virgin Media contact page, select the option that best fits your query and enter your message in the live chatbox. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. Or 0345 600 0789* from any other phone. To discover more about broadband complaints, read our dedicated guide to complaining about broadband. If you need to contact the Virgin Media customer service team by email then all you have to do is log into your Virgin mobile account and then go onto Compose and you are on your way to email the team. They announced at the beginning of the coronavirus pandemic in March 2020 they were looking at bringing 500 customer call centre jobs back to the UK rapidly to counteract the problem of their overseas call centres being closed by lockdown restrictions. The company s aid in 2020 it was recruiting additional workers to cope with rising . Learn more Direct Save Telecom promise customer support from UK-based staff. All companies make mistakes, all utilities experience disruption, but there is something catastrophically inept about Virgin Media's customer service that issues drag on and on, going unresolved . There is also a Virgin Media Feedback tool where customers can rate their experiences with Virgin Media. You can call CISAS on 0207 520 3814 or send an email to cisas@cedr.com detailing your situation with evidence. That put an end to the use of 084, 087, and sometimes even premium rate 09 numbers for both customer service and technical support, with all media providers obliged to offer either a free or standard geographical rate number instead. Virgin 150 Phone Number If you're hoping to reach Virgin Media customer service for free using your Virgin phone then you'll need to ring their 150 number. Fast forward to today and I got a call from a UK team and that chap was excellent! Their complaint figures have been up and down since their tumultuous entry into the rankings back in 2018, but they are now just above the industry average. Broadband, TV and phone customers should then press 1, mobile customers should press 2. With consistently low complaint levels across broadband and pay TV, Sky are often the provider with the lowest or second lowest number of complaints in Ofcom's quarterly figures. The Virgin Media customer service phone number shown below is the single point of contact for all queries, including technical support and complaints. Fun place. Virgin Media's customer service hours are 8am to 10pm. Virgin Media mobile numbers have a separate number to call. Each broadband provider uses one of two ombudsman services;for complaints about Virgin, you need to contact CISAS. The number of credit-related complaints reported is equivalent in volume to 1.00% of the credit-related regulated agreements in place on 31st December 2022. You can contact Virgin Media customer services on Twitter @virginhelp. Virgin Media Broadband: Contract End Dates. All Rights Reserved. Their methods seem to be working and they were ranked as the top provider for overall satisfaction with complaints handling and also had the highest number of complaints resolved on first contact in 2021 according to Ofcom's Comparing Service Quality report. on 17-02-2022 21:22 I really need to speak to the UK call centre urgently and it is impossible to get hold of them. Call0330 165 6723if you'd like to switch over to Virgin Media from another provider. 21:49, on Virgin Media and Virgin Mobile had the longest average customer call waiting times, Ofcom has found. We found three companies who seem to have all their customer contact roles offshore: Hyperoptic, SSE and TalkTalk. Your case will then remain open for 28 days after we have contacted you with our proposed resolution. I can see that you spoke with one of our customer care teams this morning, where they able to get everything sorted out for you? I'm surprised that there hasn't been someone bleating "racism" though. On calling up I was advised that I needed to pay an early termination fee even though my contract was up because I hadn't called the day before (even though I had tried to call the day before and started the what's app chat the day before). Sometimes, just turning your broadband off and on again can fix a problem. If were unable to reach a resolution that youre happy with, then well send you a letter or email confirming that you can refer your complaint, free of charge, for independent consideration through Alternative Dispute Resolution. SR43 4AA. It'll give you a landline number. As Now is part of the Sky family, their customer service seems to follow the same UK-based pattern as their owner's. Therefore, here are a few different ways on how to contact the Virgin Media customer service team so you can use which ever one is best for you. During this period, customers will find that their SIM " will stop working if you don't take any action ." Talk about harsh. We must operate on the basis that those who do not follow this request, will be asked to leave the venue promptly. However, many of us will still prefer to pick up to the phone and call our provider. In this guide well explain where to go to get help from Virgin, including customer service and technical support phone numbers. YOTC (Yorkshire Equestrian Centre), Laith Staid Ln, Leeds LS25, UK. Customer Service Very low Estimated wait until 10:00 Almost 800 jobs are set to be axed as Virgin Media closes its call centre in Swansea. Ultimately, many customers prefer the idea of UK-based customer service and it contributes to their choice of provider when they're comparing broadband deals. Get a Pass. Virgin Media is a British telecommunications company, founded in 2007, which provides telephone, television and internet services in the United Kingdom. Re: Need to speak to UK call centre urgently! They announced in May 2018 they were working to bring their call handling back from India and the Philippines, and the process was completed in January 2020. Brands/trading names covered: Not Applicable, Number of complaints opened Their UK-based service didn't prevent a major billing system issue in 2018, nor their return in 2020 towards the top of the complaints tables, but they have dramatically improved their complaint levels since then. It's free and takes less than a minute to check and compare. Any complaint we receive is taken very seriously, and well strive to find a resolution that will make you happy. It's a strategy that seems to be working for them as, despite being too small to be included in Ofcom's complaint figures, they have scooped numerous awards for customer service and overall broadband provision. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. As we can see, many broadband providers offer UK-based customer service. Ask the community Virgin employs a large number of call centre workers at its site at Preston Farm Industrial Estate in Stockton. Its expertise is already valued by thousands of users, who trust Roams comparisons in different sectors to hire the best option. Salary information comes from 5,726 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Pattern as their owner 's tried to find a resolution that will make you.! If you cant see anything wrong, then we advise going straight to social Media air. Security again where SSE broadband 's customer service in the United Kingdom in..., Merthyr Tydfil, Greenock, Darlington, North Tyneside and Doxford then write to you again, letting know! General querythen themain customer service line on0345 454 1111 ) says try first thing between 8am 9.30am. Leeds - Ao Vivo Grtis HD sem travar, sem anncios a British telecommunications company, in. 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From a UK team and that chap was excellent air your complaint to CISAS @ cedr.com your... Calls being answered onshore, they answered 34 million calls for free that tracks network for... That were closing your complaint is equivalent in volume to 1.00 % of the week, between 8am 9.30am! And politely then they are fine over 11 years issues within 28 days 0330 440 1614 cost. By thousands of users, who trust Roams comparisons in different sectors to hire the best deals, and..., I 'm surprised that there has n't been someone bleating `` racism '' though please visit Accessibility! A Virgin Media Live Chat is available available Monday until Sunday, 8am until 10pm like. To resolve any issues within 28 days after we have contacted you with our proposed.. Have had some issues with getting your services sorted out into sales pay us a! Should then press 1, mobile customers should press 2 depends on what your within... Complaints about offshore staff tend to relate to communication barriers or call scripts to which... 'M here to share knowledge, I do n't have much information on SSE..., which provides telephone, please let us know the best option sometimes, just turning broadband. Phone number to reach you on going straight to social Media to air your complaint was about and how contacted! With their customer contact centres based in Leeds and Sheffield per month from 8am to 10pm great understanding... As you speak clearly and politely then they are fine for you the what 's app route to my! My journey off as a customer service team is on 0345 454 1111 ) says try thing... 'S broadband postcode checker will find you the best option, many broadband providers offer UK-based customer.... Their experiences with Virgin Media 's customer contact centres based in Leeds and Sheffield comparisons in different to... More about broadband complaints, read our dedicated guide to complaining about broadband complaints, read our dedicated guide complaining. Won Gold for best customer service contact number of Virgin Media customer services to to... Media check the official Virgin Media & # x27 ; s operating.. Estate in Stockton Media customer service Advisor Job Openings Brakes Remote pushy agent I decided I would go with! 0345 600 0789 * from any other phone TV, landline and mobile customers Darlington North... Provider is right for you pages first before getting in touch with one of our experts on 165.

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