merseyrail stations with ticket machinesmerseyrail stations with ticket machines

The man had a ticket but was still given a fine. You are here: information > Product Catch All > Merseyrail. Please note that the National Rail Flexi Season ticket is different to the Merseyrail Flexi-Ticket and cannot be used for travel on the Merseyrail network. Trains do not have a toilet and all underground stations are non smoking. It's best to check your tickets when you buy them. Where can I get ticket information and where can I buy a ticket? "Merseyrail need to keep up with the times. Car Parking Details Email: comment@merseyrail.org. All items found on our trains or stations are sent to our Lost Property office. Train services will finish early on Christmas Eve and New Year's Eve, the last train times for Friday 24 and Friday 31 December are shown intimetables on the Merseyrail website. The Customer Relations team can be contacted on: Tel: 0151 555 1111 / Fax: 0151 702 2413E-mail: [emailprotected]Website contact formTwitter: @merseyrail. Catering: Vending Machine Copyright 2023 Trainline.com Limited and its affiliated companies. Contactless payment is currently available at Merseyrail ticket offices and ticket machines - but a 'tap and go' platform payment service would be a new feature entirely, if this is what's in the pipeline for the network. Greg Suligowski, Head of Communications at Merseyrail said: "Passengers purchasing tickets to travel on Merseyrail from third party retailers such as the Trainline, must have their printed ticket with them in order to travel. No, they cannot be used with the Merseyrail Flexi-Ticket. Both let you skip the queues at the ticket machine and breeze straight through the gates using your phone. B. A queue to buy Merseyrail tickets at St Michaels Station (Image: liverpol echo) Metro Mayor Steve Rotheram has said things must change on the city region's 'broken, fragmented transport network . Merseyrail are a Merseyside based train service with services running frequently to 68 stations across the region. Dogs must be kept on a lead at all times unless they are in a pet carrier. Check out our Season Ticket Calculator today to get started. Save 61% on average when you buy in advance. let us know in the comments. If you have the evidence you've bought it then that should be good enough. To claim, please ask for a form at one of our staffed ticket offices, they will send your claim to our Customer Relations team on your behalf. Tickets can be obtained from the ticket machine or the ticket barrier. The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. Smartcard Notes Smartcard Issued: Yes. Longitude: 20.1640846. For more information onAssisted Travel please click here. The only stations on the Merseyrail network where tickets can be collected from ticket veding machines are Chester and Liverpool South Parkway. Or by navigating to the user icon in the top right. - Timetable information is availablehere. You can view all the attractions which are accessible along the Merseyrail network, create your personalised day plan including train times and directions at Merseyrails leisure site. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. During peak times, Chester to Liverpool trains run four services every hour, giving commuters flexibility in their travel plans. It will save you time and money if you travel on the same route regularly and can also be used at weekends. You may be entitled to a partial refund if no return journey is available. Your interactive, shareable online planner & guide to great days out. You can get up to a 1/3 off the price of Off-Peak train tickets when using a Railcard. There is no extra charge for bringing your bike. You can take your bike on any Merseyrail train if there is space. You can make a claim under the terms of the Merseyrail Passengers Charter when your ticket expires. Twice a day, seven days a week, we'll deliver the biggest stories straight to your inbox. Use this tool to build your own journey or choose from an exciting range of specially selected tours. Barry Ward said his son Josh had purchased a ticket from Ormskirk to Liverpool Central on October 18 when he came to visit his girlfriend who had recently moved to university. He had a return ticket. Contact information. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement, Greater ability to socially distance by queueing once to buy three return journeys, A new ticket designed for those who are making a few journeys per week. Latitude 53.64652777. Travelling on Merseyrail with tickets purchased from other retailers. The station is situated on the Chester and Ellesmere Port branches of the Wirral Line, part of the Merseyrail network. Our compensation arrangements are shown in our Refunds and Compensation section. We accept all major credit and debit cards for payment. If you bought a ticket for a train that is delayed or cancelled, and you decide not to travel, you can get a full refund by returning the unused ticket to the ticket office immediately. please contact our Customer Relations team here. merseyrail zone mapthe hardy family acrobats 26th February 2023 / in was forest whitaker in batteries not included / by / in was forest whitaker in batteries not included / by Win a Family Ticket to Southport Pleasureland! The cheapest way to get from Shore Road Pumping Station to Bournemouth Pier costs only 55, and the quickest way takes just 4 hours. You can also check the access and facilities for each station here, Ask for a form from one of our staffed ticket offices. Green Lane railway station. Station Location & Directions. Step between platform and train:201 - 400mm (7.9 15.7 inches). Smoking on our stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. There are accessible ticket machines at this station Collection of pre-purchased tickets Yes, from ticket office Smartcards Smartcards issued Yes Smartcards top-up We also have the 16 - 25 Railcard please visit the Railcards page for more information. Latitude 53.37289259. Merseyrail Network Map Location. Let us know in the comments below. Jump straight to the station you are looking for using our Quick Search. Then walk to Liverpool Street Station. Season tickets valid for a month, or longer, can be issued any time up to seven days in advance, and can be renewed at any staffed station. Please use the Station Finder on this page or click here for an A-Z list of Merseyrail stations. Machines issue a number of ticket types, including: Ticket Vending Machines will also accept most Railcard product discounts. When searching for Merseyrail tickets with us, we'll display all available tickets and options, highlighting the cheapest ones. You can buy a ticket from any of our ticket offices or ticket vending machines. If you are renewing your ticket so that it will start straight after your old one has expired: You can renew 7-day season tickets at ticket offices. Your interactive, shareable online planner & guide to great days out. (Currently available in the UK app only). Belter bars and restaurants that wont break the bank! New contactless points have started popping up at Merseyrail stations as part of 'exciting new developments' coming to the train network. To find Merseyrail train tickets, simply start a search above, and we'll show you the best available journey times and prices. Joined 2 Jul 2014 Messages 283 Location Midlands. The station's design reflects that it is the closest station to Aintree Racecourse, where the annual Grand National horse race takes place. You can send the form directly to us at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF. This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. My train has been delayed and I cant travel, can I get a refund? Belter bars and restaurants that wont break the bank! For all enquiries about your booking, do not hesitate to contact us on + (44) 333 202 2222. The Scheidt & Bachmann Ticket XPress system is a passenger-operated self-service railway ticket issuing system developed and manufactured by the German systems development and production group Scheidt & Bachmann GmbH, based in the city of Mnchengladbach. The pair decided to take a day trip to Liverpool but he was handed a 20 fine at Liverpool Central Station, despite having proof he had paid 7.40 online for a ticket, travelling from Ormskirk. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. Ticketing Hours. How can I find out about the facilities at my station? Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the contactless payment symbol on the front. Please click here for contact details and more information. The station is staffed 15 minutes before the first service and 15 minutes after the last service. Belter bars and restaurants that wont break the bank! // End -->, Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. For more information and to apply for a cycle storage fob for your station click here. Tickets bought through Trainline must be collected before boarding a Merseyrail train. If you have left the station but still wish to claim please complete a refund form and, with your ticket, either hand it into the ticket office or send it in to our Customer Relations team at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrailBR PropertiesRail HouseLord Nelson StreetLIVERPOOLL1 1JF. Win a Family Ticket to Southport Pleasureland! Disused line. Can I book assistance if I have additional needs? The nearest alternative car parking facilities are at Green Lane Station, CH41 9AN. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. When he arrived at Liverpool Central, having never been there before, he was slapped with a 20 fine for not having a printed ticket as he was told the e-ticket was not valid. Metro Cards, local Saveaway and Railpass season tickets only. The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. If you're a regular traveller and know how it all works you will know but if not, you will be under the assumption you have paid for a ticket you will be fine. Accessible ticket machines There are accessible ticket machines at this station . We will provide a more comprehensive update when plans have been finalised.". "It's a very unfair system and there's a fine line. Chestertourist.com 62 Beeston View Handbridge Chester Cheshire U.K. CH4 7EE. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. From the main train stations in Liverpool, you can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond. There are other newsletters available too if you want them as well. Welcome to the Itinerary Planner. Travelling on Merseyrail with tickets purchased from other retailers. If you don't use your ticket for any other reason, you can apply for a refund at the office where you bought it within 28 days of the expiry date of the ticket, however an administration fee may be charged. Joe tweeted to say: "Hey Merseyrail, Im currently travelling on your network and I am noticing these contactless touch in points. Passengers who dont have a printed ticket must purchase one before travel or may be liable for a penalty fare in line with our long established buy before you ride policy. In some areas multi-modal tickets are available which means you can also travel on buses, and on ferries, for the same price. Merseyrail ticket machines (too old to reply) Neil Williams 2005-07-04 19:01:28 UTC. Longitude -3.010914905. It can't be paid back to you in cash. You won't miss a thing. Ticket Office Hours Saturday - 05:29 to 00:12. We are working closely with our colleagues at the Liverpool City Region and Transport for the North to develop new ways of purchasing and using tickets for our passengers. You can also check the access and facilities for each station here. Metro Cards, local Saveaway and Railpass season tickets only. There were no facilities to issue the appropriate ticket for the journey which that person wanted to make. The service is free of charge. As the station your friend boarded at had no ticket office and the ticket machine could not issue the appropriate ticket I would argue that a penalty fare is not correct and should be cancelled. Please click here for contact details and more information. Height adjusted ticket office counter . Travelling on Merseyrail with tickets purchased from other retailers. It's never been more important to stay in touch with the news, so subscribe now to the Liverpool Echo newsletter. You can renew 7-day season tickets at staffed ticket offices. We can arrange for someone to help you at staffed stations if you have additional needs. It is priced at 3x standard return price for your chosen journey and the cost of a return journey can be found here. What happens if I am a season ticket holder? . You can find out about train times and fares from the Tickets and Passes section of our website at here. "People have said Lime Street but he doesn't know where that is.". Both Merseyrail lines supply trains to each of Liverpools four main train stations Lime Street, Central, James Street and Moorfields, giving passengers plenty of options to get in and out of Liverpool. ", Merseyrail replied saying: "Hey Joe, we are in the process of deploying validators at stations across the network to prepare for the introduction of more accessible ticketing which will start to be introduced in the next few months. var wday = days[dateObj.getDay() + 1] Staff located in our ticket offices will be able to help. Journey time to liverpool is about 45 minutes. READ NEXT:Top Liverpool doctor makes point after Boris Johnson pictured without mask in hospital. Merseyrail have installed "Permit to travel" machines at the unstaffed stations. "We appealed the fine but it was rejected because he didn't get a printed ticket. Unsure about where to start your adventure? Travelling with Merseyrail? The station has secure storage for 30 cycles. If the start date is a Sunday or Monday (or Tuesday after a bank holiday), 7-day season tickets can be issued from noon on the previous Friday. / 53.383; -3.016. Bache is one of four stations on the Merseyrail network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool. The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. Merseyrail's peak hours apply to any train travelling between 06:31 and 09:29. Find out what Merseyrail is doing to keep you safe. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. "Exciting developments are on the horizon so we would encourage our passengers to keep an eye on our website and social media channels for further news.. New Year's Eve -Train services finish early. No, it is an offence to consume alcohol on the Merseyrail network, enforceable underByelaw 4 of the Merseyrail Byelaws 2014. If you travel on the same route more than three times a week, then a Season Ticket could help you to save both valuable time and money. Find the travel option that best suits you. Dogs without leads, cats, birds and small animals must be carried in rigid, closed pet carriers. 94% of our customers wouldn't use anything else! Mobile Tickets will get sent directly to your Trainline app and etickets can be opened on your phone as a PDF. Sunday - 07:58 to 00:21. The undercover shelters monitored by CCTV can only be accessed with a security fob. Tickets bought through Trainline must be collected before boarding a Merseyrail train. Platform 1 (for Liverpool-bound trains) has a payphone, vending machine, and a waiting room. "If the machine isn't working or there isn't one, how are you supposed to print one out? Customer Information Systems: Yes, both visual and aural Secure Station Accreditation: Yes. You might find an answer to your query in our help section. . You can also check the accessibility of any station here. There is also a ticket machine available. Ticket Office Hours Saturday - 05:28 to 00:37. . Calling at over 500 stations across the North of England. Staff are available at 64 of the 68 stations to assist you with any travel queries and to help you buy the right ticket for your journey. Our control room team will arrange for you to receive the help you need. Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. New Year's Day - A 30-minute Sunday service will run. Season tickets can be refunded but are not calculated on a pro-rata basis. Merseyrail confirmed to the ECHO that the yellow box captured in the platform video is part of 'ongoing works to make ticketing more accessible'. Travelling on Merseyrail with tickets purchased from other retailers. 27 de fevereiro de 2023 | celebrities with short upper lip. "Arrived at Lime Street Station explained to the guard what had happened showed him my receipt of trainline and PayPal receipt, but the guard was not bothered or interested. From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. Our newsletter will keep you up to date with all things Merseyrail. "Tickets bought through Trainline must be collected before boarding a Merseyrail train. There is a large car park and cycle rack available for customer use. Liverpool City Region Local Enterprise Partnership, https://www.facebook.com/Merseyrail-173675255993506/. The Ellesmere Port/Chester platform has no disabled access. merseyrail train times todaythe hardy family acrobats 26th February 2023 . A display screen on the contactless box says 'Coming soon', above the Merseyrail and Merseytravel l ogos, as well as the Liverpool City Region logo. The station at Wallasey Grove Road is outfitted to typical Merseyrail standards, with staffing during all hours of service and platform CCTV for customer protection. Trainline won't issue a refund because he used the ticket to come back, which he was able to use in the e-format. Look out for Advance tickets, as these tend to be cheaper when they're first released.