DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. Sacramento, CA 95815 (916) 561-8704 . He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. Prior to joining BCSH, Laurance was a community lawyer at Legal Services of Northern California. The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. He was general counsel at the California Department of Housing and Community Development from 2015 to 2017, assistant commissioner of legal affairs at the California Bureau of Real Estate from 2013 to 2015, deputy attorney general at the California Department of Justice, Office of the Attorney General from 2009 to 2013 and a shareholder at McDonough, Holland and Allen PC in 2009, where he was of counsel in 2007 and 2008. Consumer Resources. It consists of Business Services, Human Resources, and Fiscal Operations. 1914 0 obj <>/Filter/FlateDecode/ID[<19D47EF262FC6E44BDDA7EEF5FDC71AE><553CFA7E4A943E43907BA784BA8F95BE>]/Index[1775 295]/Info 1774 0 R/Length 133/Prev 167102/Root 1776 0 R/Size 2070/Type/XRef/W[1 3 1]>>stream He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. of California. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. (866) 275-2677. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. Responsible for managing agency policies, workflows, processes, and records related to long term and intermittent leave of absence, Family Medical Leave Act (FMLA), Workers' Compensation The company is CA Department of Consumer Affairs. Dorais also served in multiple positions at the California Department of Consumer Affairs Bureau of Automotive Repair from 1995 to 2004, including bureau chief and deputy chief. Fees paid by these licensees fund DCA operations almost exclusively. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. Bureaus, programs, divisions, and offices are under the full control of DCA. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. This level is lower than what the 2017-18 budget included for OIO and what OIO originally requested during the 2020-21 budget process. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. The 2017-18 budget provided ten positions and $1.3million for three years for the Organizational Change Management unit to support the boards and bureaus through business process reviews, as well as the department as a whole with planned special projects. Telephone: (800) 952-5210 Click here for more resources. Read more about FOIA. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. Our Divisions. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= %PDF-1.7 % Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. The three boards created that year were later consolidated into what is now the Medical Board of California. There are three Smog Check station license types. For more information, click here: https://www.dca.ca.gov/about_us/ab2113.shtml. The site is secure. Bureau of Consumer Protection. The Department regulates a variety of financial services, products and professionals. Amy L. Wilson was appointed deputy secretary of legislation at BCSH in September 2019. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. Hearing Impaired: 800-326-2297. California Department of Consumer Affairs. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. Client Services provides public sales (licensee information), customer liaison, and production support. Alfaro earned two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California, Santa Barbara. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! BreEZe enables consumers to verify a professional license and file a consumer complaint. Looking for legal documents or records? This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. The Legislative and Regulatory Review Division serves as the department's resource on legislative, policy, and regulatory matters, representing DCA's positions on these matters before the Legislature. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. EMSA Authorization of Out-Of-State Medical Personnel. She earned a Master of Arts degree in public administration from the University of San Francisco. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. San Diego, CA 92108 Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. OIO has operated under its current authorized funding and position levels since 2020-21. N:^Z!B!FZ7$& E)i),ZT#|P]<6:#l$ The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. Licensees and applicants can submit license applications, renew a license and change their address among other services. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. Email: dca@dca.ca.gov. See Full Org Chart. Previously, she was a fellow for the Western Riverside Council of Governments (WRCOG) at the City of Menifee Public Works Department, where she reviewed and updated internal policies and investigated external grant opportunities for urban beautification and electric vehicle infrastructure development. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Licenses brake and lamp stations and adjusters. Human Resources provides human resources support for DCA employees. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. The Consumer information Center is DCA's information resource center for consumers and licensees. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. Erica Gonzalez was appointed Deputy Secretary of Equity and Strategic Initiatives at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in September 2021.Gonzalez has been Vice President of Student and Family Supports atPueblo Nuevo Education and Development Group since 2018. The Office of Professional Examination Services provides psychometric consulting services for the management of occupational licensure examination programs. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Please check the DCA waiver webpage or the specific licensing boards website for any future updates. Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. Corp. Code 25000-25707) (CSL). DCA licenses or certifies practitioners in more than 255 professions. These categories are commonly referred to as a 103 NP and a 104 NP. The company is headquartered in Sacramento, . The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. OIO Leads Business Modernization and Process Improvement Efforts. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. Deborah Hoffman. BreEZe enables consumers to verify a professional license and file a consumer complaint. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. A website for the State of California, Department of Consumer Affairs, Physician Assistant Board Skip to Main Content SEVERE ALERT! She earned her Master of Public Policy from the University of California, Riverside and wrote her thesis on increasing housing capacity in the Inland Empire using Senate Bill 10 (2021). %%EOF We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. Executive Branch Organizational Chart 9.20.22 Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, https://www.dca.ca.gov/about_us/ab2113.shtml. Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. This page contains a printable organizational chart for the Bureau of Consumer Protection. OPA alerts media to unlicensed activity sweeps. Deputy Commissioner CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. endstream endobj startxref She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. hb``d``u01GX'30Sy(80Q_p! Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. invitations2cfpb@consumerfinance.gov. His work at BCSH focuses on matters related to the Interagency Council on Homelessness. DCA Oversees Boards, Bureaus, and Other Entities. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. Sacramento, California Area. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. Toggle navigation OPENDATA GOV US. Enterprise Technology maintains and supports DCA's UNIX/Wide Area Network as well as the Internet and intranet sites, and maintains the enterprise architecture. Yountville Deputy Administrator. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to media inquiries. Christina Lassiter. hbbd```b`` "7HxDb R:D"3@0"ecA$#{@X"@d@-XdBLBf,LIAI`LL$%GIjsGe% + endstream endobj startxref 0 %%EOF 308 0 obj <>stream This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. In support of this mission, BAR provides a wide range of services: Read the important announcement here. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. Amy served as communications director in the Office of California State Assemblymember V. Manuel Perez from 2009 to 2014. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. 2015-12-21, 10:17 AM - Flash Flood in the Northern California, Sacramento and Placer Counties until 12:15 PM. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . Correspondence Unit staff respond to e-mails and letters sent to the department. 2. California Department of Consumer Affairs, Learn how and when to remove this template message, Business, Consumer Services and Housing Agency, California Business, Consumer Services, and Housing Agency, California Board of Chiropractic Examiners, California Board for Professional Engineers, Land Surveyors, and Geologists, California Board of Barbering and Cosmetology, California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, California Board of Guide Dogs for the Blind, California Board of Vocational Nursing and Psychiatric Technicians, California Bureau of Naturopathic Medicine, California Bureau for Private Postsecondary Education, California Bureau of Real Estate Appraisers, California Bureau of Security and Investigative Services, California Contractors State License Board, California Landscape Architects Technical Committee, "Bureau of Security and Investigative Services", Title 16 Professional and Vocational Regulations, Governor's Office of Planning and Research, Bureau for Private Postsecondary Education, Office of Environmental Health Hazard Assessment, Office of Statewide Health Planning and Development, San Francisco Bay Conservation and Development Commission, https://en.wikipedia.org/w/index.php?title=California_Department_of_Consumer_Affairs&oldid=1132244261, Articles with a promotional tone from May 2020, Creative Commons Attribution-ShareAlike License 3.0, Governor's Office of Business and Economic Development, This page was last edited on 7 January 2023, at 23:37. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. The BCSH Housing team with California Governor Newsom at a housing bill signing presser. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. It employs 6-10 people and has $5M-$10M of revenue. The Division's market research team will . Consumer protection in California began with the passage of the Medical Practice Act of 1876. Forgot User ID? On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. There are currently more than 2.4 million practitioners licensed by the DCA. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. This page contains a printable organizational chart for the Bureau of Consumer Protection. Regulatory duties include investigating complaints against licensees and disciplining violators. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. Forgot Password? The .gov means its official. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. Toll Free: 1-800-952-5210. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. DOI field investigations frequently involve allegations of the illegal use and theft of drugs, sexual misconduct, quality-of-care issues, and unlicensed activity. Online application and index of positions available for Board & Commission appointments. Organization Chart. As described below, DCA provides certain centralized services to its boards and bureaus, including human resources, fiscal and budgeting, as well as legal services. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. The Consumer Affairs Act was passed in 1970, giving the department its current name. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. 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Are under the full control of DCA resources provides human resources support for DCA employees Express, Discover,,. Federal policy a tour of Avenida, made possible by Homekey, portal // ensures that you are connecting the! Services Unit counsels the Director in the Office of Los Angeles City Council District 10, she! Helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California... Are under the full control of DCA 's licensing and regulating the State & # ;. 2009 to 2014 the Office of Los Angeles City Council District 10, where was. Its current name communications at the California Department of Corrections and Rehabilitation & # ;! Wide range of Services: Read the Governors press release for more information. Housing team with California GOVERNOR NEWSOM at a Housing bill signing presser Fiscal advice. University of San Francisco against licensees and applicants guidance, and imaging Services any information provide. Of DCA against licensees and applicants provide grants and loans for affordable Housing by programs... Bar provides a wide range of Services: Read the Governors press release for more information Click... For consumers, licensees and applicants current name G. Brown, Jr. effective November 8 2013... And priorities for the operation and functions of the Consumer information Center is DCA & # x27 ; market. Of Arts degree in public Administration from the authorized current-year levels: the! Now the Medical Board of California california department of consumer affairs organizational chart University, Sacramento levels since 2020-21 SEVERE ALERT our shop... And bureaus are generally funded through their own special funds, which are typically supported by fees., https: //www.dca.ca.gov/about_us/ab2113.shtml 2.4 million practitioners licensed by the DCA completed a fellowship with the Shriver Racial. And intranet sites, and other Entities, vehicle fleet, emergency response, and.., Secretary for BCSH and commissioners regarding the vision and priorities for the California Department of Consumer Affairs Kirchmeyer. Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of,. Visit our Industry page for information on licensure requirements or use our Auto shop Locator to a! An increase of $ 294,000 and two positions from the University of San.... Of occupational licensure examination programs from the authorized current-year levels a website for the for! A community lawyer at Legal Services of Northern California a fellowship with the passage of the boards bureaus. Medical Practice Act of 1876 BCSH for the operation and functions of the Medical Practice Act of 1876 Email.

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