I really believe in the value of team work and I know Burlington values collaborative teamwork to help solve complex challenges together , so when I saw a position with your company open up I made sure to put an application in. Thalamus' core scheduling software provides comprehensive interview management via a real-time scheduling system - online and mobile. Research your major options Take the Awato or Career Coach assessment. I explained to the customer that the item was outside of our return policy and that we were unable to accept the return. I would approach the task with a positive attitude and a willingness to learn, and I would do my best to complete it to the best of my ability., Related: Work Ethic interview questions and answers. Join the "Our Burlington" team today and grow with us! How do you handle stress in a fast-paced environment? I called several stores within driving distance to see if they carried the item. She said she will call the next day. As a result, I was able to complete all of my tasks on time and to the best of my ability. While there are many job opportunities in prestigious companies like Burlington, many applicants are also eying those job opportunities. I think it was important in this situation to stay open to different perspectives and to be willing to have a respectful dialogue to find a resolution. They want to hear you answer the question in a way that assures them that you can stay organized and that you are capable of handling a high volume of work without getting overwhelmed. Presentation and interview skills are preferred. Describe a time when you had to handle a large volume of work in a short time." In extreme cases, I involve my boss to determine if the company can extend a one-time particular peace offering. How Can You Describe Your Personality Type, And How Does It Fit In The Role You Are Looking For At Burlington? The Burlington interview process can contain different stages. It was long and I didn't get a second interview after. Cambridge/Burlington Office - 328 Cambridge Street, Burlington, MA 01803; Greater Lowell Office - 2 Omni Way, Chelmsford, MA 01824 . Furthermore, your answer should show that you are willing to take action to protect the interests of others and the company. Schedule a demo. Have at least 2 year of experience as a cleaner. Job. It was good talking to then, they had a lot to say. The customer claimed that the item did not fit correctly, but we had a strict no-return policy for items that had been worn or altered. You dont have to know everything, but the interviewer wants to get an idea of how well you prepared for the interview and why you decided to apply for a position at Burlington. I also find that taking short breaks throughout the day help me recharge and keep me focused.. Describe a time when you had to adapt to a change in the work environment. Though disappointed, I had to shelve my plans and adjust my working hours to cope with the new development. "acceptedAnswer": { "@type": "Question", If I am still unable to find the information, I would then ask my supervisor or a more experienced coworker for guidance or assistance. They did not call me so I called the store myself. Always have a backup plan in your mind. Example:If I am asked to do something that I feel is unethical or illegal, I would first clarify the request and the reasons behind it to make sure I fully understand the situation. Eventually, I talked to my supervisor about the situation, and they were able to work with the coworker to address their behavior and improve our working relationship. Eventually, we found a few brands that worked well for her and she started buying more expensive items from us., Common Burlington Stores Interview Questions. In a previous role as a marketing representative, a customer wasnt happy with a purchase they had made and wanted a full refund. Mariah Riggs interviews Shabnam Nolan, Executive Director of the King Street Center in Burlington. The company is known for its wide selection of coats, clothing, and home decor items. Presentation and interview skills are preferred. "mainEntity": [ Example: One time, I had to work with a coworker who was consistently rude and uncooperative, also to customers. Interviewers want to hear an answer that describes the goal that you and a team were working on and how you and your teammates worked together to accomplish it. Tell me about a time where you had to deal with an angry or upset customer and how you handled it. I helped customers find the items they were looking for and made sure to upsell whenever possible. To manage stress, I first identify its source. Burlington interview questions will also focus on your adaptability, which requires you to explain situations that have required you to adapt to a new role or change in the workplace. Your answers should demonstrate that you understand what excellent customer service is and that you are able to work as part of a team. How Do You Handle A Change At Work That You Cannot Control? The following template is to . Through this experience, I learned the importance of actively listening to customer concerns and taking a proactive approach to problem-solving. Staffing Agency Case Studies. In order to succeed here, you must enjoy helping others. After that, I explained the policies and procedures for returning or exchanging items and offered to assist them in finding a solution that would meet their needs. There can always happen something unexpected that could lead to working overtime. Get a demo We use cookies. It made it difficult to get things done efficiently. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Answer Frequently Asked Job Interview Questions, Copyright 2022 Megainterview.com | All Rights Reserved, Burlington Interview Questions & Interview Process, Top 20 Burlington Interview Questions and Answers, Conclusion Burlington Interview Questions, ConclusionBurlington Interview Questions. Do not read this. After careful consideration, I decided to follow the stores policy and decline the return. Burlington Stores is a leading off-price apparel and home product retailer. They want to know how you would react in a challenging situation and whether or not you have the necessary experience to handle it. - Flexible scheduling - We help our reps create a schedule that works best for them. Employers ask this question to see if you have the academic skills needed for their position. They want to know if you are willing to work with others in order to achieve the goals of your department or store. Just before I left work, a colleague had to take total bed rest since she had a difficult pregnancy. 182 mi (293 km) Shortest duration. Was told they called everyone and let them know it had to be rescheduled for next day. Never got called on the time it was. I was responsible for managing several customer orders, working on a team project, and assisting with inventory management. The 2022 season will watch Burlington play host 29 games between June-August (27 in 2020), 18 of which will be on Thursdays-Sundays. The Megainterview team consists of career coaches and interview experts with 10+ years of experience helping job applicants and candidates ace their job interviews! } It was an unprofessional experience. 16. Burlington is one of the renowned off-price retailers in the US that mainly offers apparel and home products. I believe these values align with my own, and I would be proud to be a part of a team that shares them. Told her I didn't receive a call and my VM was empty. Share A Challenging Experience Youve Had In Your Career? September 19, 2022 by Editorial Team. What do you consider to be excellent customer service? The companys business model is based on offering high-quality products at discounted prices, and its stores are often located in areas with high foot traffic. The questions did not seem to correlate with the job and were sort of irrelevant. I promised to investigate the matter and gave her my card to contact me in case of future setbacks. The turnaround was very rewarding and portrayed the company positively. Interviewers want to know how you approach tasks and responsibilities that are outside of your comfort zone or your usual job duties. 12. Burlington, VT 05401 29 F Feels like 24F Mostly Cloudy 3% View Interactive Radar Ben Frechette Dry through Wednesday, mixed showers after dark Snow, wintry mix likely with Nor'easter this. Interviewers want to know how you approach customer service and how you work to resolve issues and find solutions when needed. Contact visiting is a privilege; therefore, after an inmate is incarcerated for . Burlington Stores, Inc. is a publicly traded retail company that operates a chain of off-price department stores in the United States. Whenever I experience setbacks, I strive to draw inspiration from past experiences that have helped me to overcome them. Burlington, New Jersey Retail Store Supervisor 200 Av. If it is appropriate, I would take responsibility for the issue and apologize for any mistakes that may have been made. Example: I believe I am the best person for this job because of my customer service skills and ability to work well with others. MUST: Be legally entitled to work in Canada. The hiring process at Burlington Stores takes an average of 11.03 days when considering 1,166 user submitted interviews across all job titles. Rafael Cordero, Caguas, PR, 00725, Puerto Rico Assistant General Manager - Distribution Center - Edgewater Park 4287 US-130, Edgewater Park, NJ 08010 Location Planning Analyst I do this by critically analyzing each situation and creating a coping mechanism to help me adjust faster. I also learned the importance of time management and organization in handling multiple tasks simultaneously.. Throughout my career, I have worked in several different positions that required me to interact with customers on a regular basis. Its important to me that Im having fun but still getting work done.. How Would You Handle A Situation Where Youve Completed Your Shift, But Your Replacement Hasnt Shown Up? Schedule Group Interview/Information Session It's now time to move your candidates to the group interview/information session step! Last year, I enrolled in a marketing certificate course to help me improve sales using modern practices. When answering this question, its important to highlight qualities that are relevant to Burlington Stores, such as being organized, having strong communication skills or being able to work well under pressure. Consequently, I have also received negative feedback, which used to annoy me in the past. What part of working in retail interests you the most? Burlington interview 5.0 (1 review) Term 1 / 5 I want to work at burlington because it seems like an establishment that values trust and respect, and has a desire to succeed and i would like to be apart of that. If I am asked to work overtime, I would first assess my current workload and commitments to determine if I am able to accommodate the request. Example: I think working overtime is a part of most jobs at times. Although the customer was disappointed, they understood the companys position and acknowledged that the mistake was partly theirs as they hadnt stuck to the companys return policy. Most positions will require a phone interview followed by an in-person interview, though some positions may only require one or the other. Interviewers are interested in how you handle conflict and challenging situations in the workplace. How do you handle situations that could cause you to be late or miss work? In your answer, explain how you manage stress and stay productive in a busy work environment. { In addition, I am flexible and can work on Saturdays from 9 to 5 pm. I also know that Burlington Stores is committed to sustainability and giving back to the community, which aligns with my own values. There is one daily bus from Boston to Burlington. Me tienen que llamar y me van a preguntar algunas cosas que me gustara saber pero esta pgina no me deja, as que llenare este formulario pero todava no he estado en mi entrevista. 1. Are you willing to accept any position within the company, including cashiering? Interviewers ask this question because they want to know how you manage your time and prioritize under pressure. 5. I communicated with my team regularly to keep them informed of any updates or changes, and I delegated tasks and responsibilities to ensure that everyone had a clear understanding of their roles and responsibilities. This meant that all of the transactions that normally would have gone through that register had to be directed to the other registers, which caused a lot of extra traffic and longer lines for our customers. 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