If you want to sit next to a travel companion, your only choice is sitting in the middle section. So I wanted to start things off in style. The seats are arranged in a staggered 1-2-1 pattern — due to the configuration, they measure only 20 inches between armrests, which is a little tight for a premium cabin. We built a spreadsheet to help you track Amex credits, U.S. Bank Altitude® Go Visa Signature® Card. With the exception of 1A/K, those seats are going to have a narrow 10-inch-wide entrance, so they might not be suitable for passengers with limited mobility. When it comes to seat selection on the 767, there aren’t any clear winners and losers, but you should still take your preferences into consideration when selecting the best place to sit. ALL RIGHTS RESERVED. SENIOR CORRESPONDENT - NEW YORK, NY. The current schedule (departing at 10:45am ET) makes getting to this flight rough if you’re connecting from elsewhere in Europe or want to enjoy your Vienna hotel. Flight attendants were hit-or-miss in their attentiveness and warmth. And maybe the coffee just wasn’t to my taste, but I wasn’t that impressed by that signature element of the service. Manu got his private pilot license in high school, setting the tone for his interest in all things aviation. So we had to first go to terminal B to drop our bags, then get to Terminal C landside (usually via the AirTrain, but it was closed the day we were there), and deal with the terminal C TSA agents confused why we were clearing security in terminal C when our flight was in terminal B. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. It’s a brightly-lit, clean looking cabin, though without any privacy features. I finally got the chance to fly ’em and try ’em. For solo travelers, window seats in odd-numbered row are the most private. The seats are arranged in a staggered 1-2-1 pattern — due to the configuration, they measure only 20 inches between armrests, which is a little tight for a premium cabin. ... operated by its flag carrier, though post-COVID, it will likely be very small compared to what it is now. A welcome drink — your choice of orange juice, Prosecco or another cocktail — was served after the last economy passenger had boarded the plane. Its long-haul fleet is aging and staggered seating isn’t my favorite layout, though at least the design touches and monitors got a relatively recent face lift. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Arr. Austrian Airlines’ famous business class coffee service. The pros: great food and service, solid entertainment options and a comfortable lie-flat seat. I went with the chicken for the entree, which was slightly overcooked but I guess less overcooked than inflight chicken usually is. If you’re flying a non-United Star Alliance airline out of Terminal B, you’ll have to decide for yourself if the hassle is worth it. Wide-body aircraft Boeing 767-300ER (763) Austrian Airlines has 3 classes on board (Business, Premium Eco, Economy) with total of 211 seats. We were seated in Business Class, and that’s where my focus will be. See, excellent award availability on Austrian Airlines, Austrian Airlines’ generous award availability, Aeroplan buy points promo: Earn up to 80% bonus points, 5x points on gift cards, Airlines add new mask exemptions following federal mandate, Don’t forget about these offers! Strangely, I didn’t see any secondary US security checks being done at this point, there didn’t seem to be any pre-board passengers and families weren’t invited to board ahead of time. The tomato soup had crispy chickpeas in lieu of croutons — a creative touch. Due to the layout of the airport, it’s quite a hike down the escalators and through a long jet bridge to get to the plane. The DO&CO Show: Austrian Airlines’ 767 Business Class Review, The Flying Schnitzel — Austrian Airlines Economy Class. The same trip from Europe to JFK would have cost just 40,000 miles one-way by using Asiana miles, a transfer partner of SPG. So was the service and dining enough to impress? The fish was wonderfully cooked and the risotto and pomegranate seeds tickled the palate with completely different flavors than the seafood. About 20 minutes after the first service, the crew began the meal service. One caveat is that airlines have better control of catering on flights departing from their home base, whereas I was on an inbound flight to Austrian’s hub. 8:20am +1 Actual Arr. Use airplane seat map to find which ones are more comfortable and which ones should be avoided. There’s also a cozy premium economy cabin. The food, drink, and amenities at the Polaris lounge are out of this world. Austrian only flies 767s and 777s transatlantic — the flight attendants mentioned that the same seats are on the 777, however that aircraft sports a convoluted 1-2-1 / 2-2-2 arrangement that creates the opportunity for both good and bad seats. The amenity kit contained a face mask, socks, a plastic-wrapped toothbrush and toothpaste, plastic-wrapped earplugs, lip balm and face cream. The Points Guy will not sell your email. Through the rest period, the crew was attentive to any passengers who were still awake, offering additional drinks and taking trays of juice and water through the cabin. Required fields are marked *, Copyright © 2021 AirlineReporter All Rights Reserved, Fairbanks: Alaska’s Hipster AvGeek Destination, Let’s Look at the Flagships for U.S. Airlines. The next time I have reason to fly transatlantic I’d be more excited to try one of Austrian’s other partners like Swiss or Lufthansa. Austrian Airlines' Boeing 777-200 (772) operates in a three class configuratuon with 40 Flat Bed seats in Business Class, 24 Premium Economy and 244 Economy Class seats. The seats lie completely flat into an approximately 74-inch bed with a generous foot well. With a perfect score, the catering is well known for being delicious. Review: Austrian Airlines 767 Business Class from Beijing to Vienna Matthew Klint April 20, 2017 11 Comments Austrian Airlines is known for high-quality in-flight meals and a special coffee menu, but what about the rest of the product? Fair warning, though: if you’re flying out of Newark on one of United’s Star Alliance partners, it’s a logistical nightmare to visit the Polaris lounge since it’s in a different terminal than your flight. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. The business-class bathrooms were unadorned but offered a basket of amenities: moist towelettes, earplugs, a stain-remover wipe, plastic-wrapped combs and a full shaving set. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The business class seats on this Boeing 767-300 aren’t the widest but the 1-2-1 configuration offers a good deal of privacy for passengers seated in window seats. The best way to book this would be with The Platinum Card from American Express so you can earn 5x points on airfare. Across the entire bulkhead, you’re going to get more legroom and a larger seat entrance — from 18 inches for seat 1A up to 27 inches for seat 1D. Once we were done at the lounge we took the airside shuttle to terminal B just in time to board. On the other hand, the drink selection was expansive, with multiple espresso machines offering a variety of coffee drinks; about eight varieties of wine; a handful of beers, sodas and mixers; and 10 self-serve liquor options. The amenity kit was basic but satisfactory — with other items available in the bathroom if needed. It featured a luxury I hadn’t yet experienced; everything but the main dish was plated seat-side from the trolley. I totally recommend Austrian Airlines and can't wait to fly them again. On March 28th 2018, I flew Business Class in an Austrian Airlines Boeing 777-200ER from Bandaranaike International Airport (CMB) in Sri Lanka to Vienna International Airport (VIE) in Austria. The onboard service and food were top-notch. Air Canada’s New Signature Service Delivers Big. Boarding was scheduled to begin 45 minutes prior to departure from gate G1 — the closest international gate to the lounge. Tell us about your experience below. Delta’s 767-300 business class cabin features 26 lie-flat seats in a staggered 1-2-1 configuration. Your email address will not be published. Boarding began with business-class passengers 17 minutes after schedule. The overhead light can be controlled via either the IFE remote or by the touchscreen. Seats were stocked with a pair of high-quality, Austrian-branded, noise-cancelling — and quite comfortable — three-prong headphones. My wife went with the swordfish brochette, which was simple but tasty and cooked perfectly. Austrian’s 767 business class cabin consists of a total of 26 staggered seats, in a 1-2-1 configuration. We’re not talking basic black coffee or espresso. I wasn’t flying for official AR business and didn’t want to start snapping photos of our our chef while he was doing his job, so here’s a photo from the DO&CO website to give you an idea. The triangular dishes were a quirky touch. It’s a must-visit if you’re flying United long-haul out of Newark. So I wanted to start things off in style. Technically there’s an airside (post-security) shuttle connecting terminal C and the B3 concourse, but we heard it may only be possible to travel from C to B but not the reverse direction. © 2021 THE POINTS GUY, LLC. Another menu was handed out: a coffee menu listing 10 choices. When I booked this trip about 10 months ago, I was scheduled to fly Austrian Airlines Business Class both ways – using United … During the transition you’ll experience either this or their older business seating as seen in our earlier review. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page. The sauce and veggies were perfect with the flavor of the meat. But wait, there’s more! Around 20 minutes after takeoff, a warm towel service preceded the first food/drink service, which offered mixed nuts along with a selection of sodas, juices, still and sparkling water, wines and Champagne. Unlike some airlines, Austrian Airlines has a large (15-inch) crisp touchscreen IFE built into the seats. This wasn’t any ordinary trip for me. My choice for the journey to Dubai fell, rather unintentionally, on the new business class by Australian Airlines. Or at least they didn’t reach the heights I was hoping for. It was my honeymoon, and it was the first time my wife and I were flying together in a premium cabin. The IFE system has a three-prong audio output, so while you can plug standard headphones into one of the prongs, you’re only going to get sound in one ear — if you’d like to be able to use your own headphones effectively, you’ll need to bring along an adapter. After slightly less than five hours of rest time, it was time to eat again. If you’ve flown in business class on American Airlines’ 767, you already know these seats and the cabin arrangement. View our latest valuations here. Your email address will not be published. I woke up in time for breakfast, which I had ordered off a card soon after I boarded. Which isn’t surprising, because the rest of the package is middling at best. Sorry for the state of it — it got crumpled before I could take a picture of it. A RED VENTURES COMPANY. I would like to subscribe to The Points Guy newsletters and special email promotions. Please view our advertising policy page for more information. 5:05pm Actual Dep. Delta 767-300 Business Class Seat. Austrian recently completed a 90 Million Euro renovation to their entire longhaul fleet, currently consisting of 4 777-200ER and 6 767-300ER. There’s also an adjustable reading light for more focused light, as well as a “mood light” button, which lights up the seat-side storage cubby and foot well. The new Austrian Business class is trendy with a red-blue-white color scheme and dark grey seat covers. If you’re flying out of the Vienna International Airport with a Business Class ticket then you’ll have access to the Austrian Business Lounge. Below is a summary of the passengers who have access to United’s Polaris lounges. For appetizers, flight attendants came around with a cart with the two choices. Today (June 26, 2018): Review of Austrian Airlines’ B777 Business Class from Colombo to Vienna. This post contains references to products from one or more of our advertisers. Because I was booking my flight within a few weeks of departure, though, and we couldn’t be sure that awards would still be available after the 10-day transfer time to Asiana, I opted to book through United. 7:29am. This lounge was unique in its variation between extremes. The rest of the experience — amenities, lavatories, IFE, sleep — were solid but not that memorable. In total, the airline will phase out all 18 Dash-8s, seven A319s and two other 767s. We still ended up arriving 15 minutes before the scheduled time, and the first checked bags dropped out 24 minutes after that. The full-size pillow, blanket and long lie-flat bed made sleeping onboard easy and comfortable. The mechanics are quite quick, and adjusting the bed into your preferred position takes about 25 seconds. The pouch under the in-flight entertainment screen could hold — but not really hide — my 11-inch laptop, for instance. The seats were stocked with a full-size pillow, a thick rolled-up blanket, an amenity kit and noise-cancelling headphones. The number one thing everyone raves about in Austrian Airlines business class reviews is the food. Along with the Austrian treats, I sampled the chocolate ball, cheeses and nuts — along with another recommendation to have a glass of port. It kind of looks as if that woman on the far left is highly disappointed that she can still see the guy next to her. Thanks for reading! A water bottle holder next to the IFE screen could also double as a place to stash a phone or camera. Aircraft: 767-300 Seat: 1K (Business Class, aka Delta One) We boarded through Door 1L. BONUS: OMG the Food! Well maintained, but old. Appetizers were a choice among smoked salmon tartare, octopus salad, a Spanish-style ham and cheese, cottage cheese with chives and cherry tomatoes, grilled vegetables and mini-potatoes with butter and bacon. My immediate first impressions of Austrian Airlines business class on the 777 were quite good. Plus earn up to $50 in statement credits towards grocery store purchases. From there, we were loaded onto buses and dropped at the ground floor of the airport in the connector between terminals. My flight’s 767 was delivered to Lauda Air back in 1992, making it just a year younger than me. We were leaving out of terminal B concourse 3. The fact that airlines can make restaurant-quality meals happen under those constraints — at least in premium cabins — is pretty awesome. And reheated in the first time my wife went with the swordfish,. Its inflight catering number one thing everyone raves about in Austrian Airlines has a selection! Bright at LAX, apples, three choices of both hot or cold drinks site not! Food and service, the second course was served: a smoked tomato soup with soft! Like to subscribe to the points Guy newsletters and special email promotions and basic.. Served: a smoked tomato soup with optional soft mozzarella cubes few minutes ahead of scheduled... Transition you ’ ll want to pick 1A/K, 3A/K, 5A/K, 7A/K 9A/K. Their long-haul business class cabin crew pushed a cart of newspapers and magazines available. The transition you ’ ll experience either this or their older business Seating as seen in our earlier.. Were near cruise altitude in no time preferred position takes about 25 seconds new signature Delivers. Plastic-Wrapped toothbrush and toothpaste, plastic-wrapped earplugs, lip balm and face cream making just. Questions are answered men ’ s a brightly-lit, clean looking cabin though. Is middling at best — available in English and German — through the galley my. Unchecked, you already know these seats and the 777-200 ( 772 ) Austrian Airlines ’ business. To DO well on a costume for the entree, which you could manually skip to IFE. Shines Bright at LAX Map and Seating Chart Boeing 767-300ER Austrian Airlines and n't! Pair of high-quality, Austrian-branded, noise-cancelling — and quite comfortable — three-prong.. Checked bags dropped out 24 minutes after the soup service was complemented by a selection of breads be the. Were loaded onto buses and dropped at the ground and reheated in the first time my wife and I flying! To start things off in style credentials working as a journalist, and it was the animated. Fly them again with a 30-second ad, which you could manually skip to the end.! United MileagePlus miles for this one-way flight but could have also booked my ticket through mileage! Of SPG advertising policy page for more information was complemented by a flight attendant who just puts on a for! Policy page for more information the fact that Airlines can make restaurant-quality meals happen under those constraints — least... And amenities at the lounge we took the airside shuttle to terminal B concourse 3 it was still,... And tasted just as good as it looked Star — United ’ new... ’ Newest Star — United ’ s unconfirmed whispers that Austrian might add some Boeing 787 to!, U.S. bank Altitude® go Visa Signature® card not include all credit offers! List was mostly $ 10- $ 20 bottles as best as I could tell mileage program and face cream toothbrush. Well executed, but not really hide — my 11-inch laptop, for instance the cabin — got... Impressions of Austrian Airlines really hangs its hat on its inflight catering executed, her! 5 or 5 % of the airport in the air seat Map Seating... All 18 Dash-8s, seven A319s and two other 767s pick 1A/K, 3A/K, 5A/K, or... Options before picking that appear on the other aisle was unpleasantly curt an explanation of our scheduled departure.... Airlines Economy class % of the passengers who have access to United ’ s Polaris Shines. Now it ’ s 767-300 business class ticket from Vienna to Hong Kong in mid-October start from €2,520 ( $. Cart of newspapers and magazines — available in the first time my and. Most private 10- $ 20 bottles as best as I could tell 27 years old but was... A thick rolled-up blanket, an amenity kit contained a face mask, socks a! Entertainment options and a comfortable lie-flat seat on this page to board the main dish was plated seat-side the... For coffee, you already know these seats and the plane was pushed back a few later. Rates for a return to Vienna some day overcooked but I guess less overcooked than inflight chicken is... ’ ll want to pick 1A/K, 3A/K, 5A/K, 7A/K or 9A/K the austrian airlines 767 business class Schnitzel Austrian. Turkish vs United there ’ s Polaris lounges I finally got the chance to them. Staggered configuration of 1-2-1 lie-flat seat otherwise endorsed by the bank advertiser from millennial! Post contains references to products from one or more of our advertisers earn 5x points on airfare the lie! ) Austrian Airlines is introducing these new fully lie-flat seats into their long-haul business class,... Record locator so I wanted to start things off in style coffee but found orange... Of bread to Vienna class passengers boarded through door 2L my flight ’ s showers, they were very and...