The tickets are associated with the Verified Fan account that was used for purchase, not the payment method used. The night before the ticket sale, youll receive an email confirming whether youll receive an access code or if youve been placed on the waitlist. Can Ticketmasters Anti-Bot Assault Fix Its Most Infuriating Problem? From here youll be able to view your tickets, save mobile tickets to your phones wallet, transfer them to a friend, or list them for sale on our marketplace. Standing Room Only (SRO), PIT and Lawn are types of General Admission (GA) in which there are no seats at all. 6. Review your ticket listing and confirm. We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. General Admission refers to seating or standing areas that are not assigned or reserved, and are occupied on a first-come, first-served basis. The number of fans who receive access codes is proportional to the number of tickets available this is done to help create a less crowded ticket shopping experience for fans. Once you have your unique access code and its time to enter the sale, follow these steps for your best chance at securing tickets: Remember: Access to the Verified Fan sale does not guarantee you will be able to purchase tickets. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Beware of any tickets listed for sale on websites before an artist has said they will go on sale they are not legit. How Bots Affect Ticketing, Fast Company: Credit card companies or banks like American Express, Citibank, and Chase may offer their Card Members presales for shows as a perk for being a customer. *Special rules apply to certain kinds of tickets (including transfer tickets and tickets you purchased but then resold). When demand exceeds availability,a lottery-style process will determine which registered Verified Fans get an access code for the sale, and which are put on a waitlist. Whether you want to get right in the action or snag a virtual seat, your Card helps get you to the front of the line. Its different from American Express Seating or Member Onsales, where some seats are open to all Amex cardholders. For Preferred Seating, consider a premium Amex card. Having good seats at a show can make all the difference. With the removal of these offers, youll want to rethink your card picks. Choose which ticket(s) youd like to sell This new process is designed to be more seamless and convenient for Card Members so you can get easy access to great seats for eligible events now and in the future. Tickets are sold on a first come, first served basis. If tickets remain, you may receive a text message from us with a unique access code to join the sale. No. Mobile entry turns your phone into your ticket. To use Pay with Points, buy your tickets on Ticketmaster with your eligible Amex card. Fan Club Presale They are made available by artists and event providers and sold through Ticketmaster alongside all other tickets. Tickets are available on a first-come, first-served basis. You can purchase Preferred Seats prior to departure on flights within the U.S. and Canada, from the U.S. to international . , it just gives you access to join the sale. When the sale opens, you will be placed in a virtual line. Couldnt get BTS Tickets? Event Organizers set the list price for Standard, Platinum and VIP Tickets. The list price for a Resale Ticket is set by the ticket holder who is reselling it. If your favorite theatre or comedy club has a mailing list or newsletter, be sure to sign up to see if it offers early access to tickets. If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need. is up to date. Do not trust anyone selling a code it will not work. Select Transfer Tickets Registration just lets us know you are a fan who is interested in buying tickets and allows us to verify your account. When available you will see the option while selecting tickets. 4. What happens if I dont get tickets during the Verified Fan sale? But you will have the opportunity to buy tickets before theyre available to the general public. Alan Cross. Follow The Garden on Social. We are constantly working up ways to improve our ticketing options and level the playing field. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. We use a lottery-style process to select which registrants receive a Verified Fan access code and which are put on the waitlist. This means you will have access to available Preferred Seating across all eligible events on Ticketmaster when youre logged in on Ticketmaster. I received an email telling me that Im on the waitlist, what does that mean? When comparing offers or services, verify relevant information with the institution or provider's site. How do I know if Ive been selected to participate in the Verified Fan sale? Your access code is unique to your account and for this reason, you cannot share your code with friends or family. But Ticketmaster says there are ways to increase your odds of snagging a good seat. Compare American Express credit cards for Preferred Seating, Amex removes balance transfer offers on several major cards, How to activate an American Express credit card, Hilton Honors Surpass Card from American Express review, Blue Cash Everyday Card from American Express review, Blue Cash Preferred Card from American Express review. Typically, Preferred Seating offers closer seats to the stage. Pearl Jam and Verified Fan, Billboard: How to get an American Express cash advance. If you edit your registration more than once to correct a mistake, such as changing the date of a selected show, we only keep the last registration that you submitted. The best source of up-to-date information about your eventand whether any refund, credit, or exchange procedures may be availableis in your online account. When you select the Mobile Entry delivery option at checkout, or when Event Organizers decide an event should be Mobile Only, you wont be sent physical tickets or emailed tickets to print so make sure your phone is charged and ready to go. If you receive an access code, it will be sent via text message. No. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. This is a program where Amex reserves premium seats at certain shows for select members. Tickets. You can always view your selected delivery option and access your tickets for mobile entry events from your account on our website or in the Ticketmaster app. Live Event Ticketing Report. Use your qualifying Amex card to pay for your tickets. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. General Public Onsales, on the other hand, are open to all fans and typically begin a day after the conclusion of any Presales. Ticketmaster Rolls Out Next-Gen Digital Encrypted Tickets, Why Empty Seats at Taylor Swifts Concerts are Good for Business, Broadway Ticket-Buying Now Easier for Fans. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Maybe blame the bots swarming Ticketmaster and other sites, Bloomberg Business: Citi Preferred Tickets are an allotment of tickets that have been set aside just for Citi credit card or Citibank Debit Card customers. Depending on the event, there may be additional opportunities to purchase tickets. Why is the Live Event Ticket Market So Screwed Up? An access code does not guarantee tickets. For limited events on Ticketmaster, connect your Card to your Ticketmaster account . If there is a presale code involved, this will normally be sent directly from the bands label. Purchase preferred seating for a more favorable spot in United Economy. Our Help Center can assist you in finding answers to the most common questions. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Yes, Citi Preferred Tickets is a good deal; it is a program that gives Citi credit card and debit card users exclusive access to an allotment of tickets to live events. Once that connection is made, no other Cards associated with your account can be used to connect to another Ticketmaster account. Tickets are sold on a first come, first served basis. If you are an eligible Card Member who has connected your Card to your Ticketmaster account, your eligibility has already been saved to your Ticketmaster account. There are two options: How to Sell Your Tickets: Use your Amex card to get cash from your line of credit. Add the artists and teams you love to your favorites on your Ticketmaster account. Billboard: Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. Once youve purchased a ticket, getting in the door to your favorite live events should be easy. When resale tickets appear on Ticketmaster, we ensure that they are verified, meaning the ticket you buy is the ticket you get. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. Kevin Joey Chen was a credit cards, banking and investments writer for Finder. Typically, inputting 8005253355 will give you access to Preferred Seating tickets. If you (the person attending the concert) register for the Verified Fan sale, you can have your parent/guardian enter their payment information during checkout. Enter the 10-digit Customer Service phone number on the back of your eligible Card when prompted to purchase tickets online, on a mobile device, or over the phone. Chase presales and preferred seating are exclusively for fans with Chase credit cards. ","anchorName":"#what-is-american-express-preferred-seating-and-what-is-presale"},{"label":"American Express Preferred Seating vs. presale: Is there a difference? Ticket Policy here. The first 2 or 4 seats off an aisle are considered aisle seats. No. I have multiple American Express Cards, which one should I connect to my Ticketmaster Account? 5. When demand exceeds availability, we use a lottery-style process to determine which registered fans will receive a unique access code or be put on the waitlist. Please note: Cardholder exclusive pre-sale tickets cannot be purchased on the Capital One Entertainment ticketing platform. If youve got access, youll receive a text message to the number you provided during registration. Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences. Select "American Express Card Member Presale." Choose your tickets and check out. To save more money on your next ticket purchase whether youre headed to a ball game, a concert, a theater or another live event browse discounts and deals from Ticketmaster. The Cards that are eligible for Preferred Seating are listed here. As an alternative, your parent or guardian can register and buy the tickets for you from their Ticketmaster account and then transfer them to your Ticketmaster account. What does preferred seating mean on Ticketmaster? A window will appear, with a complete map of the room and all the numbered places available for sale. I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. Sign up to be the first to know about our upcoming eventswhether it be in the world of sports or entertainment. Any Amex credit card qualifies you for Amex Presales and Member Onsales. How do I find and add Amex Offers to my Card? When you purchase preferred seating, you'll not only enjoy a better seat in Economy, but you'll also . For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. Optional, only if you want us to follow up with you. Interactive seating chart for Dodger Stadium. If you come across a full lot or wish to lower your costs, check out the alternatives below. If my parent or guardian uses their credit card to purchase tickets for me, does the person whose name is on the card have to attend the show? Ticketmaster: Buy Verified Tickets for Concerts, Sports, Theater and Events Let's Make Live Happen Shop millions of live events and discover can't-miss concerts, games, theater and more. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Please see our Purchase Policy for details. We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. When resale tickets appear on Ticketmaster, we ensure that they are verified, meaning the ticket you buy is the ticket you get. Event Organizers are in control of all the key details when it comes to selling their tickets. The Advertising Standards Authority (ASA) said it found "no discernible difference". * A Verified Fan access code does not guarantee tickets, it just gives you access to join the sale. Find the event you want to attend on Ticketmaster. How to Transfer Tickets: With Amex presales weve researched, there was no distinction between normal seating and Preferred Seating. For Monday-Thursday games that start at 6:15pm or 6:40pm, parking lots will open 2 hours before first pitch. TIP: View your tickets before you go so theyre loaded in the app, even when WiFi is slow. Label Presale - This is usually a presale that can be accessed by pre-ordering merchandise from the bands/record labels online stores. Many resale ticket sites allow sellers to list tickets for shows that havent gone on sale yet and the seller doesnt even have possession of the tickets (speculative tickets). Additionally, when someone purchases tickets originally bought from Ticketmaster, they are re-issued in that buyers name, giving them peace of mind that their tickets are both real and belong to them Read More. These programs offer access to tickets the general public doesnt get. Your tickets are listed instantly - youll be notified when they're sold and typically will receive payment within 7 days after the event. Preferred seating includes United Economy seats that have standard legroom but are closer to the front of the aircraft in the first few rows behind Economy Plus . And with an eligible card, you can find premium seats reserved for Amex members. American Express Preferred Seating is a benefit reserved exclusively for eligible Card Members who connect their Card with their Ticketmaster account. CLICK HERE TO BUY TICKETS ON SUPERSEATS. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: You'll access this preferred seating when purchasing your tickets via Ticketmaster. These types of cards wont make you eligible for Preferred Seating. Verified Fan is the best solution out there to beat the bots. Chase Sapphire Reserve: Best card for premium travel. How do I Earn Membership Rewards Points? We only keep the last registration you submitted. Add the artists and teams you love to your favorites on your Ticketmaster account. As part of the Fan Platform Support team, you will support Ticketmaster internal teams as they escalate issues and requests regarding the experience across our many fan facing products. To view tickets purchased online, open our app or visit Ticketmaster.com on your browser. This will be the 10-digit service number on the back of your card. Please see our Purchase Policy for details. Sellers are required to list exact seat locations and we validate the location before tickets can be sold, We clearly identify every ticket as either a standard or resale ticket, If we are not the official ticket seller, we provide you a link to the site that is the official ticket seller, We have also teamed with platforms like Google and Facebook to fight deceptive marketing and require proper disclosures on all ticket ads that appear on their sites. Do not trust anyone selling a code it will not work. Sample list of eligible American Express. Select Sell Tickets The Blue Cash Preferred is an excellent choice for families, as it offers great cash back on gas and groceries. Rose Gold is here to stay. No tickets are sold before a sale officially begins. For any ticket insurance refunds, please contact the insurance provider. Download the App and sign in Not all events will have a Verified Fan sale. 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