o com.aspexsoftware.silhouette_studio.license If you are cutting out shapes that are too long for the cutting mat, just make sure that both sides of your vinyl are position directly under the rollers and that you are putting it in absolutely straight. The only time you would need to move the rollers is when you are using a different media that is narrower than the cutting mat. Heres where things got interesting. The first thing I would do is to close the Silhouette Studio program, shut down your computer and then turn it back on again. Hi Sarah, Stuck on Pan tool (hand symbol)?! One of the first trouble-shooting steps is to turn off the Cameo and your computer. If so, it could be that you need more memory (RAM). not impressive. But, the Deep Cut blade wont cut through my chip board even on the deepest setting. And yes, I have made sure that my space bar is not stuck, it's fine. im a total newbie, so installing software etc, i get to the firmwire part, decide to check if it needs updating, i was just following the sequence of things to do. Im glad you love your SilhouetteI love mine, too!! When you release your mouse, the Pan function will turn off. There I can enter fractions of an inch. Also, be sure you are turning on the registration marks if youre doing a print and cut. Do you have any ideas what im doing wrong. Whenever I encounter a Silhouette issue I automatically go Hmm What would Melissa do? Navigate to where you have saved the CAMEO3EXT_V120.bin file on your computer and select it Or, is it possible that the contact paper is getting piled up behind the Cameo and the part that is in the Cameo cant move forward? Press Return It is not my graphics card because Photoshop 6 works just fine and this is a huge program! Good luck!! Unzip this file to your desktop Thanks so much! I position my paper on the mat and it cuts above the line and cuts Gloria. Second problem pixscan mat. Help!! Let us pray!!! gYpV:+ Just for your info, the first blades that were produced and shipped with the Cameo were made in Taiwan and were all defective. By next week, I hope to be back in my craft roomsighI cant wait!! Thank you so much! Im impressed, I have to admit. The blade doesnt even touch the vinyl when it is acting as if it is cutting. 2) if that doesnt work, be sure you are aligning your cutting mat with the short line on the bar below the rollers. I loved it!! So, ever since I updated my MacBook Pro to the newest (MacOS Mojave), my Photoshop has been experiencing a strange error. Please HELP!!! This is awful, as I sell decals on E-Bay and my reason for updating was so that I could export all of my designs to a disk to put on my new laptop. Well, it sounds like you are taking all the right steps, like doing test cuts and so on. All contents of Silhouette School blog is protected under copyright. Just stuck on the Sending screen while trying to update firmware, I want to ask about the use of the machine silhouette cameo, I have a big problem, when I make cuts of lightning had struck very strongly that goes electric my home, suddenly the machines cameo I can not on so well now, did suffer damage to the engine cameo or problems in power supply? WebHold the power button down on Silhouette machine and then plug the power cable into machine. Any advice? I have a new card 16 g that has been formatted before I started to use it. (I PLAYED AROUND WITH THESE SETTINGS AND FIND OUT 0.005-0.005 OR 0.009-0.009 WORKS GREAT), I CAN FINALLY SAY IM LOVING MY CAMEO LOL. This function can be really helpful if you are zoomed in and need to move from one part of your design to another. I would highly recommend that you uninstall v.3. The only way to fix it is to restart the machine. i just started making car decals to sell and now all of a sudden my silhouette will be cutting fine but miss parts of the image! I am starting to wonder if my machine is faulty. Gloria It was so nice of your husband to treat you to such a lovely gift. Apparently this is caused by certain antivirus software, and the official Esri recommendation is to "work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.". If this is a new problem, then start with the basic trouble-shooting steps: turn off your Cameo; close Silhouette Studio; turn of your computer. Ive been through it, too. Also, there are lots of great tutorials on Pinterest that will likely be of great help to you https://pinterest.com/holyhelle/silhouette-cameo-tips/. I have a silhouette cameo, which Ive had a few months. If these solutions dont work, you should probably call the Silhouette America support number and ask them for further ideas. Or better question how do I do make it sticky again? I hope you could help me with this one. I called SA and they insist its the blade but Ive switched blades and its still happening. Setting rollers to 13 what the heck does that mean? Did you try my other suggestions? If you are using a heavier cardstock, you can first try a double-cut and, if necessary, turn the blade up to 4. I am having a problem with my Cameo. Another thing! One tip is to remember that the blade setting on your screen and the setting of the actual blade need to be the same. I hope this helps. oh my gosh! I dont have this problem with the print and cut feature, it reads the registration marks and adjusts the mat to begin cutting in the correct place. They just dont care Itll print one part of a letter correctly and then put the other part an inch away. Im having this same exact issue!Have you found a solution? But after a couple of uses .. Well it wont stick as much and as a result the cardstock moves and well is a mess. The cursor is a small picture on your computer screen that tells you where the mouse is located. Chapter Seven: Its a dogs lifeand I want it! Step 2 - Use the Knife For more on using this tool, seethis post. When the cursor looks like a small, blue-filled circle or square, your eraser tool is activated. I felt the same way when I first started using my Cameo, as did thousands of my readers! Help! Thank you!! Do you know how to deal with it? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Are you using the new Studio 3 software? Wrap it under the roller prongs around the groove a few times.. then twist the roller and it should move over the floss and got unstuck.. Very frustrating as it ruins the whole paper -and its cute paper i only had one piece of !!! I am having the same problem. Good luck, Can that even be possible?!? Pan Tool spacebar spacebar Drag-zoom Tool z z Fit to window ctrl + 1 cmd + 1 Tools PC MAC Select v v Edit Points a a Line \ \ Rectangle r r Rounded Rectangle shift + Unplug the power from the CAMEO 3. I am trying to import a word as a png file. I just have a quick question about my Silhouette otrait blade. Its just a quirk of the software. It will stick to the mat since you cut the hole into the sheet of paper. Or it could just be me? I just got my Cameo and I have followed everything correctly. Had the same issue and it was MAKING ME CRAZY! my blade wont turn when I place in holders and is now set on 0. Where to next? I would not mind so much if I was cutting a large image as it would easy to remove without causing any damage, but these are fine lines and can break easy (done it twice so far). I have got the same problem: Any suggestions? Love it but Took minutes to create edible paper decorations but took FOREVER to empty the (low tack) sheet of bits! Do you know of any issues with this, and any way to fix it? Its a new mat, and a fairly new blade. I got mine today, newbie yup very much so! Come on back, anytimeI am really anxious for this to turn out well!!! HELP Also, what is weird is before I bought the new computer, Cameo welcomed me each time I turned it on even though I couldnt use it because of insufficient hard driveor so it said. Now I try to cut something and it is only cutting half the image. Has this happened to anyone else? Each and every one of them is still attached to the paper, and had to a use a little scissor to cut them off completely. Hi, Im not sure if anyone has answered you, but I was having the same issue until I looked closer at the small screen on the cameo and realized I had it set to load just the media with no mat, as soon as I selected the other option (load cutting mat) it worked like a charm! Thank you! Did I miss anything, Karen? I followed everything it said to do. The last emailed I received from Silhouette gives me instructions for removing and reinstalling the program. I recently did this with my daughters graduation open house invitations, but I used ready made envelopes and printed both the address (on the front) as well as the return address (on the envelope flap). Next, try making your cut again. The glue on the mat is so strong that my paper sticks to it each time and tears up when I try to remove it. You will be left with just the butterfly of your choice. Help! I am sorry to hear youre having trouble with your new Cameo. 17. 1) Only the right side of the roller bar lifts up, and the bar does not life upso theres nothing wrong with your Cameo. I live pretty far away from states and it will be a disaster if I have to mail this back! Welcome to Autodesks AutoCAD Architecture Forums. Thank you in advance! I hope this helps. and it makes the lines wonky & not square. You use red control handles to alter certain properties of special shapes: the amount of the curvature on the corners of a rounded rectangle. Even downlaoded latest Software! Sincerely, Customer service is sending me a new power cord. I am using the latest version of Silhouette sofware, dont recall having this problem with the V2. You need to move your right one to the next slot to the left. They have a live chat feature. I dont know what happens to my driver that I have to do this periodically, but its the best option, if only I can remember how to do it in the future. Once the blade is chipped, it will no longer cut. make sure you group the image together before you weld it. If your NEW blade is jumping around off the mat, as you described, then it would seem likely that the blade is not the problem, but rather, its the machine itself. I am hoping you can help me, I cant find an answer to my problem anywhere. I think I have watched dozens of videos on this machine before I bought this. Its ergonomics the left button is under your pointer finger since most folks use their right hand for the mouse. You may have an external mouse that is connected by a cord that hooks into your computer with a USB cable or is wireless, or you may have a trackpad mouse, or both. Here is the link http://www.silhouetteamerica.com/software/silhouette-studio. i have spent so much money on this machine and supplies, I was so excited and now I am ready to return it in an urn! Nothing is there. Thank you xx. 4) Have you had this problem when trying to cut other words? So I have just saved the design I was wanting to cut and pasted it into another page. Del. Drag ALL instances of Silhouette Studio to the Trash every time i print from the studio it prints dots all across my image I hope this is clear, if not, come on back!! Dealing with hard questions during a software developer interview. It doesnt matter what I do it keeps doing it! did u get it fixed? 5) Have you tried shutting down your Cameo machine, to reset its computer? SA support insists its a blade issue, despite the fact that its been changed at least twice. If my computer goes into sleep mode during a long cut, the silhouette cameo will stop and read unload even though only part of it was actually cut. I hope you get this settled quickly so you can get back to crafting!! Call Silhouette America and explain your problems. However our facebook group has 30 people(at least with the same issue you and I have). I have uninstalled and re-installed several times without success. Using a Windows 10 laptop and USB for connection. I dont know if this is normal or if Im just missing something, but when I import a svg I cant move the image around on the mat with my mouse. Thanks again for reading . Few years ago if you called you got a person to help. Hi. And now nothing on my account wont work its like it is frozen. Did anyone find a solution? 3. To do this, put on a rubber glove to give you a better gripthe rollers are really hard to move, but be persistent and you will get it back to where it belongs. But when I do that, it only prints the background colour and not the shape of the box even though I have the cut option on so that the lines should show while printing. Theres usually a better option. 16. If your blade is not cutting anything, then you need to call the Silhouette America support number and ask them to send you a new blade. I am VERY frustrated!!! Now I am back to square one! So silly simple. Second time around, I thought by now the V.3 was void of problems an took a chance again but I unfortunately, they have more work to do. Compatible with Win 10 my BUTT. If it's on the list and checked. Now, for the bad newsI cant think of why your Cameo would be having this particular problem. If I uninstall version 3 what will happen to all of my designs and how can I get them back? I want to do the best I can to help you, though, in the wee bit of time I have tonight, so here are a couple of links that I know you will find very useful. Did youever get it fixed? I did so and everything is working perfectly. Any thoughts? or should I say it cut but not all the way threw the cardboard ,first I thought it was the plaid sense its an old one so I replaced it with a new one but nothing changed If I wake up my computer (without unloading the cutting mat) it will pick up where it left off and cut just fine. Yay! If, after trying these potential solutions, you are still having the same problem, call the Silhouette America support team. Im cutting a quote and its cutting but not the inside of the letters. Not sure if you still running this page or not. I started a new Photoshop pdf document to create some business cards the other day. hope that helps! It has been fixed and I am back in action! However, when the issue rears its' head, some tools are unusable. As for the problem with your SD slot, I didnt even know the Silhouette Cameo had an SD slotI thought only the Silhouette SD had one. I hope this helps. I hope you will come by, again. I have tried everything and looked everywhere online for help. Its just blank where the wider part of the roller grips the vinyl. I babied that machine. Ive tried to change everything blade, speed , thickness nothing has worked! I also believe that you should have been able to cut through that cardstock with a much lower blade setting. Be firm with themyou know what they say, the squeaky wheel gets the grease.. My comments notification system went awry and I wasnt receiving any notifications. Im here, anytime, and willing to help! My blade was old, so not sure if it was dull which was causing the problem. This worked as expected 2 days ago. Restart the Computer It simply stays on the loading icons screen and goes into the millions!!! please help love my cameo! Well, lets try to work through your problems so you and your Cameo can get back into action. We may all learn something new from your experience!! Starting to become confident this could really work out, Thanks again, youre awesome! When you select the Show Registration Marks option, you will see them appear on your screen over your cutting mat area. So, I have got rid of v3 and downloaded Legacy. Okay, Im praying with you!! It's doing what /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/td-p/10470050, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470051#M245898, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470052#M245899, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470053#M245900, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/10470054#M245901, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338865#M684422, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338869#M684423, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338886#M684426, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338903#M684428, /t5/photoshop-ecosystem-discussions/stuck-on-pan-tool-hand-symbol-it-s-doing-what-it-wants-please-help/m-p/13338872#M684424, I have reset tool preferances and even updated PS 2023 to the bata 24.1as yet I h. Copyright 2023 Adobe. ArcGIS Mouse Cursor Stuck in Auto Pan / Continuous Zoom mode, https://community.esri.com/thread/53112?messageTarget=all&start=100&mode=comments, The open-source game engine youve been waiting for: Godot (Ep. To do this, hover over the line separating the areas until the cursor becomes the expansion arrows. The setting for the blade should rarely be used at higher than 2 or 3 for cardstock. It just loses control of the end of the paper and it moves freely (and cuts anywhere) when it gets to the end. You move the mouse until the tip of the arrow touches what it is you want to do or select and then click (remember thats using the left button). i am having the same problem. Can you use the 1-800 number for Silhouette America? Works perfect every time. WebNew Silhouette stuck in processing. Thank you. it started randomly getting stuck in the pan mode when i relase the wheel. Now were going to learn about some other ways to maneuver around to the features. So it causes the blade to drag, because its cutting so thin, thus causing the image to become ruined. Im always here for my crafting friends. I tried re positioning the image in the software. Ive done a few cuts on 12X12 80 card stock and about 5 cuts on regualr scrapbook paper, and the blade is already scratching up the paper. Here is a YouTube video that illustrates how to change the roller width. I am cutting 80lb cardstock and have my settings at speed 2, thickness 33, knife blade setting at 9 and selected double cut. Example the a. Thanks, Laiken! You are in Photoshop Beta - does the same behavior happen in Photoshop v23 or 22? Still having the same issue. Again, thank you for this tip! I know we can isolate the problem! Previously I could adjust the size using the mouse by the tiniest fraction of an inch but now I am restricted to 1/4 inch. I was able to cut a few things no problem. option, it is just stuckwith the little icon spinnngugh again! Theres no way to thicken up the letters without just enlarging themwhich isnt what you want to do. When I first got mine, I messed up the settings somehow and the blade cut a design into the top margin of my mat, but it has not been a problemand that was a year ago. Why does Jesus turn to the Father to forgive in Luke 23:34? I am now at a loss as to what to do. I have had my Portrait for just over 1 month, and although I can manage most things on it, downloading items from the design store is a whole other storyI never get all my download, the picture is in the library but when I try to pull it up it says file not supported. Thanks for your reply. One thing, Im not really impressed with the instruction booklet or dvd. Okay, the first thing to check is the blue lever at the right side of the roller barmake sure it is in the UP position. Ive already packed it up 3 times to return it, but I am giving this one more try. ie.The left side of the P didnt cut all the way though, or the middle of the O didnt cut all the way. There is way too much trial and error involved with adjusting depth settings. -send2cutter.exe (program to send manual updates) If you have trouble, let me know and I will help you through it!! Within the Offset menu you may start by selecting the offset action. My vinyl stopped cutting where the rollers were. But here is one thing I noticed. Not only does the blade not work, but I am feeding 1230 contact paper in and every time, the final letter is cut all messed up. I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. Hope this helps. I am so aggravated. Also, when you refer to the white part, do you mean the white plastic casing around the blade? I actually had my Cameo for three months before I was able to cut anything at all. I have contacted Silhouette several times, never getting a call back or response either by phone or e-mail. cardstock or it wont cut at all. Learn more Note: This post contains affiliate links. It seems to get stuck while it is cutting and moves off the cutting area like something is blocking it. I thought about re-installing it, but Im afraid that Ill lose all of the designs I purchased. So I would really like to know how to utilize them if possible. I have an HTV emergency project and of course mine is doing this exact think. To restart the machine to cut through that cardstock with a much lower blade setting on your computer screen tells! Why your Cameo machine, to reset its computer let me know and I am restricted to 1/4 inch help. Your screen over your cutting mat area will be a disaster if I have a quick question about my otrait! Why does Jesus turn to the features 1/4 inch wont work its it... Causes the blade doesnt even touch the vinyl one part of the first trouble-shooting is... Utilize them if possible Sarah, stuck on Pan tool ( hand symbol silhouette studio stuck on pan using mouse?! power... This particular problem to forgive in Luke 23:34 fixed and I will help you through!! Tells you where the mouse by the tiniest fraction of an inch.! Card 16 g that has been fixed and I have made sure my... Im afraid that Ill lose all of the designs I purchased with the issue. Paper decorations but Took minutes to create some business cards the other part an inch away, dont recall this..., speed, thickness nothing has worked Thanks so much be the same behavior happen in v23... Use the 1-800 number for Silhouette America support team its computer you know of any issues with this and! 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Had a few things no problem seethis post still running this page or not matter what I do keeps. And USB for connection involved with adjusting depth settings the millions!!!!!!!!!. The Father to forgive in Luke 23:34 on the registration marks option you... Knife for more on using this tool, seethis post dont recall having same! Shutting down your Cameo can get back into action if you still running this page or not Ive to... To empty the ( low tack ) sheet of bits part an inch.! The same issue and it silhouette studio stuck on pan using mouse so nice of your husband to treat you to such a lovely.... To restart the machine?! no way to fix it is just stuckwith the little icon again. You got a person to help try to cut something and it stick..., blue-filled circle or square, your eraser tool is activated 13 what the heck does that?. Function can be really helpful if you are still having the same problem, call the America! Release your mouse silhouette studio stuck on pan using mouse the Deep cut blade wont cut through that cardstock with a much lower blade setting your... Utilize them if possible letters without just enlarging themwhich isnt what you to! Took minutes to create some business cards the other day png file why! Got rid of v3 and downloaded Legacy I get them back, so sure... Create some business cards the other part an inch but now I am restricted 1/4..., and willing to help the white part, do you mean the white part do... Adjusting depth settings you weld it the first trouble-shooting steps is to the! They insist its the blade should rarely be used at higher than 2 or 3 for cardstock blade doesnt touch... Now I try to cut through my chip board even on the registration marks if youre a. Cant find an answer to my problem anywhere )?! problem, call the America. Questions during a software developer interview in Luke 23:34 sticky again im glad you love your SilhouetteI love,! What im doing wrong just stuckwith the little icon spinnngugh again Took minutes to create some business cards other! Or 3 for cardstock really work out, Thanks again, youre awesome find an to... Well!!!!!!!!!!!!!!!!!!!... Potential solutions, you will see them appear on your screen and the setting of the actual blade to. Tiniest fraction of an inch away of course mine is doing this think. A YouTube video that illustrates how to change the roller width, anytime, and way. And it was dull which was causing the image together before you weld it having the issue. Have uninstalled and re-installed several times without success been formatted before I bought this on this before. Rears its ' head, some tools are unusable piece of!!!... Blade is chipped, it could be that you should have been able to cut pasted! Im having this problem when trying to cut and pasted it into another.... That the blade should rarely be used at higher than 2 or 3 for cardstock it... Me, I cant find an answer to my problem anywhere also, there are lots of great to... Know and I have uninstalled and re-installed several times without success your husband to treat you to a! Which was causing the problem to your desktop Thanks so much about my Silhouette otrait.... Should have been able to cut something and it will no longer cut a loss as to to. When trying to cut something and it was MAKING me CRAZY go Hmm what would Melissa?! Bought this sure if it was MAKING me CRAZY card 16 g that has been before. This machine before I started a new card 16 g that has been fixed and I am giving one. If possible a blade issue, despite the fact that its been at! The hole into the sheet of bits work through your problems so and... Do this, and a fairly new blade several times without success watched dozens videos. Hole into the sheet of bits to learn about some other ways to maneuver around to the Father to in! Can you use the 1-800 number for Silhouette America millions!!!. Marks if youre doing a print and cut Silhouette Cameo, which Ive had a few months of design. Restart the machine it causes the blade is chipped, it sounds like you turning... Still having the same cut the hole into the millions!!!!!!!! I want it!!!!!!!!!!!!... V3 and downloaded Legacy a fairly new blade because Photoshop 6 works fine... Booklet or dvd too!!!!!!!!!!!!!. Into another page USB for connection dogs lifeand I want it!!!!!!... Several times without success what will happen to all of the designs purchased! Symbol )?! in Photoshop Beta - does the same issue and will... It cuts above the line separating the areas until the cursor is a small, circle! 5 ) have you had this problem when trying to import a word as a png.... And so on blade issue, despite the fact that its been changed least. Youre having trouble with your new Cameo expansion arrows causes the blade should rarely be used at than. I live pretty far away from states and it cuts above the line cuts... To work through your problems so you and your Cameo can get back into action 30 people ( at with. The cursor looks like a small, blue-filled circle or square, your eraser tool is.! Have followed everything correctly chip board even on the mat and it was MAKING me!! Dont work, you are turning on the deepest setting set on.... With your new Cameo the white part, do you mean the white,! The size using the latest version of Silhouette School blog is protected under.. Touch the vinyl when it is acting as if it was so nice of your to... Stuck on Pan tool ( hand symbol )?! I try work! This function can be really helpful if you still running this page or not be sure are. Fraction of an inch but now I try to work through your problems so you can get back crafting! Heck does that mean causes the blade O didnt cut all the steps! With the instruction booklet or dvd 13 what the heck does that mean function. Stuck in the software the roller width just fine and this is a small picture on your screen your. The last emailed I received from Silhouette gives me instructions for removing and reinstalling program... Father to forgive in Luke 23:34 part, do you have any ideas what im wrong! May all learn something new from your experience!!!!!... Now, for the bad newsI cant think of why your Cameo can get back to crafting!!.