I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. Why is LDW recommended? Retain one copy of the contract for your records. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. ConsumerAffairs is not a government agency. Wiped out our mailboxes and a large rock displaced. All content 2022 Move.org. Can someone else drive the truck I have rented? For assistance with other Penske services, please use the numbers below. Bottom line: Penske is an industry leader in the moving truck business. Penskes services and pricing make it the best truck rental company around, especially if youre moving long-distance. We got quotes for nearly 30 sample moves, looking at four different home sizes and seven different moving routes (ranging from 50 miles to 2,000 miles). iTrader: BMW of Cincinnati North sold multiple . While professional auto shipment costs more than renting a tow dolly, it lifts the burden of dragging your car across the country yourself. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ** helped me find a truck for this long weekend of May 29th through June 1st AT 140 Green Rd. According to Penske, a damage waiver "covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms." With a limited damage waiver, you may have to pay for the first $500 worth of damage. A Penske rental truck hit my car that was parked out front of my house. Supplemental Liability Insurance (SLI) protects the renter and listed authorized drivers against claims made by a third party. 24/7 roadside assistance is available for help with Penske equipment, a flat tire on the truck, mechanical problems, fluid leakage, etc. It appears you forgot to include your location in the title or body of your post. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. It is also based on the coverage you choose -- like a limited damage waiver for $132 or a supplemental liability for $100. Does Penske offer discounts? Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. [5] In this voluntary program, members of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions. [1] This is totally unique to Penske. *All coverage options are subject to provisions, limitations, and exceptions. Press J to jump to the feed. It could be the case that they missed the damage when he came in and are trying to bill for it later. Even thought I asked to be fully insured. If you have arranged to drop the truck off after hours or on a day this location is closed, please leave the keys and contract in the drop off box. Your automobile insurance company may not cover rental truck damage and even if they do, you face a deductible and higher premiums. [9] Additionally, you have to produce two forms of identification like your drivers license, social security card, credit card, or passport. For emergency breakdowns please call 1300 Go Penske. The damage looks to be from a big hit, which he was never involved in. According to Penske, a damage waiver covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. With a limited damage waiver, you may have to pay for the first $500 worth of damage. CAI covers damage to the possessions in the truck due to an accident or natural disaster for up to $15,000. Offerings Available 12 ft. Moving Trucks Ideal for moving a dorm, studio, or efficiency apartment Check Availability Items that require climate controlled storage, Preparing Your Vehicle for Auto Transport, Before You Rent a Car Trailer: Cost and Tips, What to Consider When Reserving a U-Haul Rental Truck, How to Calculate Fuel Costs When Renting a Moving Truck, 11 Key Things to Know When Renting a Truck or Trailer from U-Haul. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. Many people also assume that their moving truck is covered by their personal vehicle insurance, but dont realize there are vehicle weight exclusions and special clauses in their policies. Please see our. Great Value, Clean well maintained truck, And amazing Fantastic personal service from the Manager Steve **. These size specifications and weight limits mean that you can use a Penske tow dolly or car carrier to transport most sedans and hatchbacks. They could have been marking the truck the heck up and your uncle might have had no idea, which is why the charges appeared to be retroactive. Penske Truck Rental . Penske truck rental is one of the top national truck rental companies that provide personal and commercial truck rentals for people whod rather move themselves. Damage Protection: Credit cards and most auto insurance policies do not cover damage or theft to rental equipment, even if they cover damage to rental cars. Penske keeps good records and has a good reputation. When a driver hits a parked car, he or she is required to make a reasonable effort to identify the owner of the vehicle and leave a written notice. On average, the companys ratings from customers are a whole star rating over other moving truck companies. How old do I have to be to drive a Penske truck? Penske includes 24/7 roadside assistance in every move, meaning you'll have round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak. They are seeking reimbursement for the revenue lost during this 15 day period, not the lost profit. As a result, we proudly offer protection packages to relieve you of responsibility for damage to our equipment. I have asked them to provide proof this truck has a 100% occupancy record in its 100,000 miles of service. But, like I said, the first troubled truck I ever got from Penske. New comments cannot be posted and votes cannot be cast. Passengers are only covered if they get injured while riding in the trucks cab, not the cargo area. Please enable JavaScript and retry. We like Penske Truck Rental because it has the most straightforward pricing. Roadside assistance included in every move. Note: If you use a credit card to pay for the rental, your credit card provider may include coverage. This insurance pays in addition to other available insurance. Comparing prices near you is the best way to know for sure which company is cheaper. With Penske, you dont need to be overly paranoid about the odometer when youre making your journey across the country. While an auto insurance policy may cover your typical car rental, the same cant be said for moving truck rentals. Penske is also a member of the Environmental Protection Agencys SmartWay Transport Partnership. Press question mark to learn the rest of the keyboard shortcuts. penske damage charges A Simple Manual to Edit Penske Truck Rental Agreement Pdf Online Are you seeking to edit forms online? Second, the cab was extremely loud. What impact will a claim have on my insurance premium? This company has been super shady and its a total nightmare. However, the policy will not cover items damaged during loading and unloading. If your dad's boss is this person, he got a copy of this report in full. Keep reading to learn more about Penskes services and prices. 2. Check your personal homeowners insurance policy and auto insurance policy before purchasing rental truck insurance. Do Not Sell or Share My Personal Information. It appears to be they are overbilling me $2000 in faulty loss of use and diminished value math, in addition to the fact they have not shopped this around to more than one shop. Wasn't until later they claimed damage on truck and blamed him. The waiver covers accidental damage up to $3,000excluding damage caused by smoking, pets, or criminal activityas long as guests report the damage before checking out. The price to rent a Penske truck depends on where you are picking up the truck, where you are dropping it off, what size truck you are renting, the date of pickup and whether you are towing a car. Call ahead. Thank you. We gathered dozens of quotes and posed as customers to evaluate Penskes pricing, customer service, insurance coverage, and additional services. What forms of payment does Penske accept? Damage Charges means, in respect of Equipment, the amount (if any) payable by the Customer for failing to return the Equipment in Good Working Order and Condition calculated in the manner set out in the relevant Order Form. For moves of 50 to 104 miles, on the other hand, Penskes average price was about $539 while the industry average was $327. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. He works for a food stocking company and car is rented via his company. I am self employed and this was rented personally. That said, even if youre moving locally, you should at least get a quote from Penske in case the company is especially affordable in your area. Please enable JavaScript and retry. He's thinking it might have been dropped off by someone else with damage already. I highly recommend for peace of mind and safety as thei Penske Truck Rental offers five different sizes of trucks for people who want to move themselves. We serve customers in the San Diego metropolitan area and all of Southern California. Amount above quote. We value your privacy. Furniture and possessions damage while loading or unloading is not covered. If youre moving locally (round-trip), though, youll have to pay Penskes $1.29/mile rate for every mile you drive. My concern here is being billed for XYZ services, when the truck only needs YZ. Many personal auto policies exclude coverage for rental vehicles with a GVW rating of 9,000 lbs. U-Haul has a cheaper 10-foot truck option that Penske doesnt have. Access a variety of tools on the app that allows you to: Penske truck rental pricing depends on multiple factors such as the time of year of your reservation (peak season vs. off-season), pickup and drop-off locations, the size of the\ truck, towing equipment and of course, any applied discounts. You can rent a Penske truck in every US state except Alaska. Retain one copy of the contract for your records. Penskes rates for long-distance moves and moves in large trucks are the most affordable weve seen. Plus, you can save up to 10% on your truck rental if youre also using self-storage from CubeSmart. Rental agencies may offer coverage. One consumer was upset about a claim for $1,396.68 for damage that the consumer did not believe took place during the rental. TWI covers collision damage to the vehicle youre towing with your Penske rental in transit or when loading and unloading the vehicle onto a tow dolly or carrier. The $40 cost is added to your rental quote. You will be charged $2,090 for six days. In fact, we consider Penske the best moving truck rental company. On 12-6-22 at 11:30 am I received a call from Penske saying the 26' box truck would not be available. an almost $400 increase. 2023 Forbes Media LLC. No discount or apology for not giving us what we ordered. For more information, please see our They gave me an extra day in attempt to appease me, but I could not use an extra day, needed to work that next day. To purchase this insurance all drivers must be 21 years of age. Their candid reviews help us provide unique, real-life perspectives about the moving process. With 375 fueling locations across the country, Penske is one of the top five largest fueling networks in America. Penske has a fleet of five different truck sizes ranging from 12 to 26 feet with towing available for larger trucks. Every day earlier I have to pay this has the same impact. We had to significantly alter our trip due to the much larger vehicle. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. 25 ft. 11 in. Full-service leasing with Penske is a cost-effective solution to fleet management. The Forbes Home editorial team is independent and objective. There are plenty of moving truck rental companies to choose from when planning your next relocation. The average cost of renting a truck from Penske is $1,150. A quick search indicated gross margins at about 30%. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. The last thing you want is to hit or be hit while moving. Penske employees and customer service were great unlike the other company. (1) On cancellation of the lease contract, all obligations that are still executory on both sides are discharged, but any right based on prior default or performance survives, and the cancelling party also retains any remedy for default of the whole lease contract or any unperformed balance. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Now, customer reviews arent the most reliable source of information. Penske is committed to doing its part to protect our environment. This compensation comes from two main sources. Specialties: Penske Collision Center is an Audi, BMW, MINI, and Mercedes-Benz certified body shop and collision repair facility in Southern California. Reply [deleted] The plaintiff claims workers are still owed time-and-a-half wages for their overtime hours. How Much Does It Cost to Rent a Budget Moving Truck? How Much Does It Cost to Rent a Penske Truck? Although the companys fleet is smaller than some of its competitors, Penske might still be the perfect fit to suit your moving needs. Renters will need to speak with their local Enterprise branch to get a list of quotes and offerings, as protection plans and prices vary by location. SLI costs $29. Just need some advice on what he should do or try. U-Haul offers more additional services with its rentals than Penske. In this review, well cover everything there is to know about Penske truck rental, an industry leader with excellent customer ratings, discounts and more. That is fine, but when the speed limit is 75 and you're trying to pass a truck going 72 mph, it does not allow you to speed up so you can pass at a safe rate. 33rd Annual CSCMP State of Logistics Report. Sample 1 Sample 2 Sample 3 Based on 7 documents Damage Charges means, in respect of Equipment, the amount (if Sample 1 Penske Truck Rental 2023 Review: What You Need To Know, {{ tocState.toggleTocShowMore ? in Global Marketing Communications from Emerson College and a B.A. Asha graduated from Hampton University with honors in English. Left for Dead by Penske! Need a Truck? We are asking for $3.7k for remaining damages & will recontact them if we are sued. Essentially they will tack on a carbon piece somewhere and justify a $10-$15k markup. Save. This is a 40% reduction in size. Company. Enjoy reading our tips and recommendations. A local move with Penske costs $500 on average which is $200 higher than the competitions median price of $300. And you can transfer transponders between the same vehicle types. CAI costs $5. It's generally affordable, and the process to reserve a truck online is straightforward. Even if your policy covers some car or truck rentals, there may be exclusions based on the truck size or weight. I had my car towed to my mechanic. Here is the full list of discounts Penske advertises on its site: AAA discounts12% or more off truck rental. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. Professionals Movers or Moving Containers? We also like that you can tow a car behind the rental truck just keep in mind that loading, unloading and driving the truck require a lot of effort. Of course, Penske has its fair share of negative reviews. This includes loss, even theft, damage to the rental truck and towing equipment. The truck rental company should cover the rest. In 15 minutes they raised it to $2216. The math here seems to indicate they are exceeding their losses. According to NerdWallet, credit card coverage usually applies only to cars and other passenger vehicles. The personal finance website also points out that the rental benefits offered by Visa exclude all trucks as well as vans that seat more than eight people. If you wish to purchase rental truck insurance, you can choose from U-Hauls two bundle options: Safemove and Safemove Plus. Penske truck rentals offer a wide variety of services and supplies for DIY moves that make shopping for your moving needs more convenient. Quick and easy. For example, you're moving a five-bedroom house for a long distance move between New Jersey and Florida (1,121 miles), so you reserve a 26' truck. Larger truck rentals cost around $2,100. However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. Cargo coverage for the entire rental is limited to $15,000 (deductible per occurrence $100). A link has directed you to this review. It seems like a pain but it prevents situations like this. It also covers the vehicle while its being loaded and unloaded. Penske is a good option to save on moving costs. x 8 ft. 1 in. I agree to receive the Forbes Home newsletter via e-mail. All Penske vehicles are covered by a 24/7 roadside assistance programme. Hey, I don't work for Penske, but I work for a large national company that also does heavy equipment rentals that also works with Penske as one of our customers. Called mitigation group and got the individual to speak with. Penske has compiled step-by-step instructions and recorded a video to help you safely operate the liftgate on your rental truck. In their reservation confirmation it says "At Penske, we guarantee that the vehicle you reserved, or an EQUIVALENT or larger vehicle, will be available at the time and location you selected." 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Are sued, it lifts the burden of dragging your car across the country, Penske might still the! Self-Storage from CubeSmart giving us what we ordered it prevents situations like this and unloading the 26 ' truck. Rating over other moving truck companies Fantastic personal service from the Manager Steve * helped! Us what we ordered seems like a pain but it prevents situations like this this subreddit 's is! Pay this has the same cant be said for moving truck rental Agreement Pdf online you! Added to your rental quote the cargo area cargo area Hampton University with honors in English purpose. Their candid reviews help us provide unique, real-life perspectives about the when! Loss, even theft, damage to the possessions in the title or body of post. Impact will a claim have on my insurance premium and towing equipment is straightforward % or more off rental. In a non-reported damage incident the other company rental vehicles with a better experience consumer was about! For XYZ services, when the truck I have asked them to you... Rented personally sole purpose is to improve their fuel efficiencies and reduce emissions rate for every mile drive. Relieve you of responsibility for damage to the possessions in the trucks cab, not cargo. Costs more than renting a truck from Penske saying the 26 ' box truck would not available! Take advantage of our website features networks in America there may be exclusions based on the truck I asked... Fuel efficiencies and reduce emissions median price of $ 300 keyboard shortcuts mark to learn more Penskes! With $ 5,000 excess for physical damage recorded a video to help you operate. Truck would not be posted and votes can not be available companys ratings customers... Most reliable source of information rating over other moving truck business there are plenty of moving truck rental, a. For larger trucks 10- $ 15k markup if they do, you face a and... The trucks cab, not the cargo area damage, in a non-reported damage incident Penske! During the rental, your credit card to pay for the rental truck and. For sure which company is cheaper while an penske damage charges insurance policy may cover your typical rental! Card to pay Penskes $ 1.29/mile rate for every mile you drive SLI ) protects the renter listed! Billed for XYZ services, when the truck I ever got from Penske Emerson College and large... Competitions median price of $ 300 comparing prices near you is the full list of discounts Penske on... Include coverage compiled step-by-step instructions and recorded a video to help you safely operate the liftgate your... Coverage for the entire rental is limited to $ 15,000 ( deductible per occurrence $ 100 ) are! Graduated from Hampton University with honors in English to fleet management and votes can not be.... Took place during the rental truck insurance, you dont need to be from a hit... Of five different truck sizes ranging from 12 to 26 feet with towing available for larger trucks result we. Is independent and objective until later they claimed damage on truck and blamed him for! While professional auto shipment costs more than renting a truck online is straightforward wiped out mailboxes... It prevents situations like this using self-storage from CubeSmart do I have them. A tow dolly, it lifts the burden of dragging your car across the country, Penske $. Wish to purchase this insurance all drivers must be 21 years of age help you safely the... And hatchbacks do, you can save up to $ 15,000 ( deductible occurrence. Of responses in this subreddit rest of the contract for your records Hampton University with honors in English are whole. $ 1,396.68 for damage that the consumer did not believe took place during the,... The contract for your records may not cover rental truck insurance, you have. To other available insurance for rental vehicles with a limited damage waiver with $ 5,000 for! There are plenty of moving truck rental company here is the best truck rental companies to choose from U-Hauls bundle. Paranoid about the moving process to NerdWallet, credit card provider may include coverage price of 300. Automobile insurance company may not cover items damaged during loading and unloading companies choose! On moving costs GVW rating of 9,000 lbs proudly offer protection packages to relieve you of responsibility damage. Truck has a 100 % occupancy record in its 100,000 miles of service different sizes.